Back to search (Gauteng > Johannesburg > Jobs > Admin jobs > Other Admin Jobs> ad 1273246324)

Sales Administration Job

No photos availableMessage the seller to request a photo.

17 days ago289 views

Report Ad

General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Private

Company Name:NRFS

Job Type:Contract

Valid Until:2024-04-30

Description

Mature 40+ Lady, who will administrate and maintain a high quality of business reporting and provide dedicated support to the sales transactions. Responsibilities will include monthly, weekly and daily sales planning including logistics • General sales administration (quotes, orders, filing, emails, daily calls, dealing with irate clients on occasion• Liaising with Purchasing, Stock controller and Technical.• Maintenance and growth of clientele.

Id Subtitle 1273246324

Vernleen Smith

Selling for 10+ years

Total Ads10

Active Ads2

Seller stats

10Total Ads

1.41KTotal Views

Verified information

Mobile number

Email address

View seller profile

Contact Vernleen Smith

Message

(4022)

Phone

(Optional)

Include my number in my message.

Upload CV(Optional)

Choose file

DOC or PDF only max 2 MB file size

Send Message

By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.

Save

The purpose of the role is to provide a high-quality EM Administrative support and service to business operations functions.The EM Administrator is required to maintain EM databases for MICROS clients to the satisfaction of clients, employees and Management. Primary Responsibilities for the Role Provide support to line managers in developing job profile for a new vacant positionManage administration of all client databases controlled by Micros SA using RES/Simphony product suite.Manage communications with client regarding EM database administration and maintain a reply within 4 hours of the original emails during office hours.Manage database change process in accordance with client SLA.Assist with new enterprise database creation and deployment.Travel to clients’ sites.Provide client training related to enterprise database control.To provide telephonic / remote / onsite support for all RES products.Clients on ‘Credit Hold’ are not to be supported without authorization by Management.To ensure accurate and timely updates of logged support issues on the in-house call logging system.To be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.Be responsible for interaction with customers via email, telephone, fax etc.Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all EM database related documentation required by MICROS-Fidelio.Assist with the occasional implementing, testing and writing of any documentation that may be required.Test and troubleshoot new versions prior to release.To employ sound decision making when dealing with customer support issues i.r.o. escalation (EAME, USA, and others); resolve customer issues in the most efficient manner, in the shortest possible time.To maintain effective communication with our customers at all times, through a planned program of scheduled telephonic conversations and meetings.Inform the relevant account managers of support / maintenance issues regarding their clients.To occasionally assist the sales department with any requests that may assist the sales department to close a sale. This includes technical information, software information and sales demonstrations.Maintain client files, filing of all installation and support documentation, including the internal support system.Maintain 97% SLA on EM casesTo present training courses as required.Perform all UAT testing prior to deployment.Ensure 100% successful/accurate deployment.Adhere to EM SLA standards and timelines. Minimum Qualification and ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODMyMjQxNjk0P3NvdXJjZT1ndW10cmVl&jid=1280043&xid=1832241694

Invalid date

Save

PURPOSE OF THE ROLE To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously. Walk in Members Receive members and help them with submission of claim. First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available: Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do. Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund) Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement. Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review. Reporting and Admin Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt. Relationship Management Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required. Time Management Excellent time ma... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODYxODIxOTU2P3NvdXJjZT1ndW10cmVl&jid=1345337&xid=1861821956

Invalid date

Gumtree Safety Tips

1.Meet in a public space to see the item and exchange money.

2.Never send your item before receiving the money.

3.Never send or wire money to sellers or buyers.

Looking to Sell?

Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.