Sales Representative

Purpose of the Job

To actively promote and sell the companys products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.

Minimum Requirements

Educational Qualifications

• Matric (Grade 12)
• NQF Level 5 Certificate in Sales or a related field

Experience

• 13 years experience in a Sales Representative or similar role within the retail or related industry

Major Responsibilities and Key Result Areas

1. Sales Operations

• Source and secure new business opportunities to meet sales targets
• Manage and grow revenue through client negotiations, lead generation, and effective sales management
• Research competitors and monitor market trends to position the company strategically
• Develop and implement sales strategies; evaluate and adjust for effectiveness
• Build and maintain productive client relationships based on trust and value
• Track daily, weekly, and monthly performance metrics; report findings to relevant stakeholders
• Attend sales meetings, product training, and industry events
• Identify and open new viable customer accounts
• Use ERP systems to monitor sales performance and take corrective action when needed
• Provide monthly feedback to the Regional Manager on customer activities
• Support marketing initiatives and align customer strategy with company promotions
• Host trade events to strengthen relationships and grow brand awareness
• Initiate and manage promotions in collaboration with clients and leadership

2. Credit and Risk Management

• Assist in processing credit applications and resolving account queries
• Work with Debtors to ensure timely collection of outstanding payments
• Maintain customer accounts below 45 days overdue
• Proactively manage high-risk accounts with the Debtors team

3. Asset and Equipment Management

• Ensure company vehicles and equipment are properly maintained
• Attend monthly reviews with the Regional Manager to report on business development

4. Stock Control

• Liaise with warehouse to ensure stock availability and resolve queries
• Support consignment stock processes when required
• Monitor customer buying trends to assist with stock forecasting
• Manage stock rotation and replenishment
• Monitor claims stock and help customers manage stock levels and mix

5. Compliance

• Operate within set controls and procedures to uphold company standards
• Report risks and areas
  
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