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Showroom Sales Consultant (George, Western Cape) Customer Engagement & SalesGreet and welcome all customers entering the showroom with professionalism and warmth.Understand customer needs and assist in selecting suitable textile products.Provide detailed information on product features, specifications, and pricing (cut, roll, trade, and public).Conduct product demonstrations to highlight features and benefits.Emphasise unique selling points and tailor solutions to customer requirements.Address customer inquiries, concerns, and complaints promptly and courteously.Offer equal assistance to all customers, regardless of their assigned sales representative.Communicate effectively with the sales staff when assisting their clients in the showroom.Sales and PromotionActively promote and upsell products to maximize sales opportunities.Provide accurate information on product availability and delivery timelines.Close sales, prepare and have the necessary documents processed, efficiently.Meet or exceed individual sales targets within set timeframes.Utilize social media platforms effectively to promote products and generate leads.Customer Relationship ManagementEnsure high levels of customer satisfaction through excellent service.Maintain detailed records and foster long-term customer relationships through regular follow-up.Product Knowledge and DevelopmentDevelop in-dept knowledge of all showroom products.Stay updated on product features, specifications, and industry trends.Attend product launches and relevant industry events, including sales conferences.Participate in ongoing training to enhance product knowledge and sales techniques.Regularly update showroom samples, ensuring discontinued items are removed.Operational AssistanceSupport sales team by providing information and samples when they are unavailable.Manage the cutting service, reorder depleted stock, and maintain an organised cutting roomAssist in managing appro samples as well as the appro list.Ensure showroom supplies and groceries are replenished as needed.Showroom Maintenance and SecurityMaintain a clean, organised, and visually appealing showroom.Keep workstations tidy and secure.Update showroom displays regularly.Ensure general showroom security, including cyber security protocols and workstation access control.Reporting and ComplianceSubmit weekly and monthly sales activity reports.Complete daily sales and foot traffic reports.Adhere to all company policies and procedures.https://www.jobplacements.com/Jobs/S/Showroom-Sales-Consultant-1275472-Job-Search-03-26-2026-03-00-15-AM.asp?sid=gumtree
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