Quality Controller

The Role

Key Responsibilities

• Conduct physical and laboratory testing on incoming raw materials and bulk products
• Analyse samples against preset product specifications (colour, viscosity, pH, micro testing, stability etc.)
• Approve or reject raw materials and bulk based on quality standards
• Maintain accurate records for full traceability
• Plan and oversee bulk manufacturing quality controls
• Manage retention samples
• Attend to customer complaints and quality-related queries
• Assist with corrective action reports and root cause investigations
• Ensure calibration and maintenance of lab equipment
• Develop and deliver quality control training to production staff
• Monitor staff adherence to SOPs
• Conduct internal audits and lead external/customer/regulatory audits
• Ensure strict compliance with GMP, GDP and ISO standards
• Analyse KPIs and identify improvement opportunities

Minimum Requirements

• Diploma in Biotechnology, Biochemistry, Food Technology, Cosmetic Science or related field
• 510 years experience as a Quality Controller within a manufacturing environment
• Strong knowledge of ISO 9001, ISO 14001 and ISO 45001
• Experience with Root Cause Analysis and Statistical Process Control (SPC)
• Strong documentation and audit exposure
• Excellent attention to detail and analytical skills
• Ability to work independently and under pressure

What Were Looking For