Operational / Roving supervisor

Roles and Responsibilities
We are seeking a motivated, experienced, and dynamic Casino Complex Supervisor to oversee the day-to-day operations of our vibrant gaming, hospitality and entertainment environment. As a key member of our leadership team, youll ensure a safe, smooth, and exciting experience for guests while supporting and managing staff across casino complex operations.

Key Responsibilities:

• Supervise daily IHC Staff floor operations across gaming, hospitality, entertainment and guest service functions
• Lead and manage floor staff, including waiters, bartenders, cleaning and other operational personnel
• Ensure compliance with all IHC / Client regulations and internal controls
• Monitor staff activity and resolve service disputes professionally
• Conduct regular inspections to ensure cleanliness, safety, and service standards of Uniform and equipment
• Prepare shift reports and support management in operational planning
• Manage Biometric data and ensure effective time management from all IHC staff on complex
• Assist the Client with operational requirements from a service provider perspective
• Foster a positive and energetic environment for both staff and guests

Qualifications:

• Minimum 4 years of experience in casino or hospitality management
• Strong understanding of hospitality and entertainment operations
• Exceptional leadership, communication, and problem-solving skills
• Ability to manage high-pressure situations with professionalism
• Flexible availability (nights, weekends, and holidays required)
• Own transport a premium requirement

Additional info:
This role offers a basic salary between R12 000 - R15 000 with a fuel allowance as occasional traveling will be required to the head office in Newtown Johannesburg, own vehicle is a must. Working days and hours will be discussed in the interview as per Hospitality Industry requirements.

Please note only shortlisted candidates will be contacted
Employment Details
Employment Type:
Permanent Employment
Industry:
Hospitality and Tourism
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Vanderbijlpark
Salary bracket:
R 0 - 15000
Drivers License:
CODE B (Car)
Own car needed:
Yes