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Junior Support Administrator - Freight
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3 days ago46 views
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General Details
Description
Key Responsibilities:
Assist the Support team with administrative and system-related tasks
Set up and customise client reports and templates (formatting, layouts, branding)
Ensure consistency in fonts, structure, and presentation across reports
Support new client onboarding processes within internal systems
Assist with general admin and documentation tasks
Requirements:
Strong attention to detail and accuracy (non-negotiable)
Good organisational and administrative skills
Basic computer literacy (MS Office)
Freight / Logistics Exposure Advantageous
Exposure to the freight/logistics industry is advantageous
Willingness to learn and grow within a support environment
Additional Info:
Full training will be provided
Opportunity to gain exposure to support queries and systems over time based on performance
Ideal for a junior administrator looking to build a career within the freight and logistics space.
Assist the Support team with administrative and system-related tasks
Set up and customise client reports and templates (formatting, layouts, branding)
Ensure consistency in fonts, structure, and presentation across reports
Support new client onboarding processes within internal systems
Assist with general admin and documentation tasks
Requirements:
Strong attention to detail and accuracy (non-negotiable)
Good organisational and administrative skills
Basic computer literacy (MS Office)
Freight / Logistics Exposure Advantageous
Exposure to the freight/logistics industry is advantageous
Willingness to learn and grow within a support environment
Additional Info:
Full training will be provided
Opportunity to gain exposure to support queries and systems over time based on performance
Ideal for a junior administrator looking to build a career within the freight and logistics space.
https://www.jobplacements.com/Jobs/J/Junior-Support-Administrator-Freight-1279482-Job-Search-04-09-2026-16-00-07-PM.asp?sid=gumtree
Id Subtitle 1354307470
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Job Placements
Selling for 1 year
Total Ads4.57K
Active Ads4.57K
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Key ResponsibilitiesResolve customer queries via phone and ticketing system across multiple logistics modulesInvestigate system issues by analysing shipment data, customs records, and transaction historyRecreate issues to identify root causes (not just symptoms)Escalate complex cases to development teams with clear, structured documentationTest new system features and provide feedback before releaseProvide remote guidance and training to users on system workflowsIdentify recurring issues and contribute to process and system improvementsSystems & Modules ExposureEstimates, Forwarding (Imports & Exports), Purchase OrdersCustoms Brokerage, Transport, Cargo DuesWarehousing, Invoicing, ReportingKey Requirements (Non-Negotiable)Grade 12 (Matric)Minimum 3+ years experience in freight forwarding or customs clearingStrong understanding of end-to-end logistics workflowsAbility to analyse transactions and identify system/data issuesStrong communication skills (written and verbal)Ability to work on-site in Isando, Kempton ParkOwn reliable transportSkills & CompetenciesStrong knowledge of customs processes, tariff codes, and IncotermsAbility to diagnose and resolve issues independentlyHigh attention to detail, especially with operational and financial dataStrong problem-solving and critical thinking skillsAbility to manage multiple support tickets in a fast-paced environmentConfident communicator across technical and operational teamsAdvantageousExperience working with logistics or ERP systemsExposure to customs declaration processes and regulatory systemsExperience with shipment costing, invoicing, or operational financeResolving issues efficiently with minimal escalationIdentifying root causes and reducing repeat queriesProviding clear, actionable insights to both customers and developersImproving system usage through proactive support and guidanceIf you thrive in a problem-solving role and have a strong logistics background, this is an excellent opportunity to step into a more technical, impactful position.
https://www.executiveplacements.com/Jobs/L/Logistics--Systems-Support-Specialist-1279488-Job-Search-04-09-2026-16-00-07-PM.asp?sid=gumtree
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