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Purpose of Role
The
primary objective of the Customer Support Agent is to uphold exceptional
service standards while ensuring high levels of customer satisfaction. This
role requires a professional who is helpful, knowledgeable, and articulate when
assisting customers with inquiries related to the company’s products, services,
and technical support.
The
Customer Support Agent serves as a crucial liaison between the business
and its customers, addressing concerns efficiently and resolving issues such as
complaints, order processing, cancellations, technical support requests, and
other related queries. The agent plays a vital role in maintaining positive
customer relationships and enhancing the overall customer experience.
Areas of Responsibility
● Helpdesk Support
● Network Operations Center (NOC)
Accountabilities
and Performance Measures
● Efficiently resolve customer complaints and
inquiries through phone, email, and social media channels.
● Accurately document customer interactions,
troubleshoot connectivity issues, and ensure compliance with SLAs.
● Demonstrate a strong understanding of TT
Connect’s network design and operational functionality.
● Maintain
precise stock documentation and oversee inventory management.
● Exhibit excellent communication,
problem-solving, and analytical skills to enhance customer satisfaction.
● Effectively multitask and coordinate various
tasks to ensure smooth workflow and operational efficiency.
Qualifications / Requirements
Grade 12 or National Senior Certificate.
At least 12 months of experience in an inbound/outbound call
center environment.
Strong communication and presentation skills.
Proficiency in using ticket logging systems for issue tracking
and resolution.
Ability to multitask, prioritize, and coordinate tasks
effectively.
Strong time management skills.
A minimum of 12 months of experience in fiber network support or
technical support.
In-depth knowledge of fiber converters and broadband routers is
essential.
A valid South African driver’s
license (held for a minimum of 3 years).
CompTIA N+,
Certifications such as CompTIA A+ or Cisco CCNA would be
advantageous but are not essential.
Own
vehicle
Valid
driver’s license
Shifts 08:00 - 20:00
09:00 - 21:00
21:00 - 09:00
20:00 - 8:00
Including
working over weekends and public holidays, depending on the shift roster. Send CV to recruitment@ttconnect.co.za
2d
Boksburg
1
Role Purpose:The Quantity Surveyor is responsible for the accurate estimation, monitoring, and control of project quantities and associated costs across the full project lifecycle. This includes the preparation and maintenance of detailed Bills of Quantities, on-site quantity verification, valuation of completed works, analysis of quantity deviations, and the implementation of robust quantity control systems. Key accountabilities:- Collaborate with PMO Manager, Project Directors, and Project Managers.- Prepare, review, and update Bills of Quantities.- Take off quantities from drawings and specifications.- Perform on-site quantity surveying activities.- Carry out valuations and prepare progress reports.- Monitor quantities, costs, and deviations.- Support procurement and payment processes.- Negotiate final accounts.- Maintain contractual and cost control compliance. Performance Indicators:- Strong planning and cost control capability.- High attention to detail.- Strong analytical and problem-solving skills.- Willingness to travel locally and internationally. Minimum Requirements:- QS Diploma (10+ years) or QS Degree (7+ years).- Minimum 5 years HVAC & mechanical project experience.- Experience with FIDIC, JBCC, and NEC contracts.- Proficiency in MS Office, MS Project, and ERP systems. Core competencies:Planning and organising | Strategic thinking | Conflict management | Strong interpersonal skills | High ethical standardsSalary offer: Negotiable
https://www.executiveplacements.com/Jobs/Q/Quantity-Surveyor--HVAC-EPCElectro-Mechanical-Ind-1250218-Job-Search-1-12-2026-6-13-04-AM.asp?sid=gumtree
15d
Executive Placements
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General Manager Technical - BenoniWere searching for a General Manager to take charge of a respected brand supplying municipalities, contractors, civil engineers and related industries with leak detection systems, CCTV pipeline inspection tools, drain cleaning machinery, and utility location equipment in Southern Africa.What Youll DoLead sales, operations, and service teams across SA & SADC; Drive growth, profit, and market share; Manage supplier relationships and product lines; Build long-term partnerships with municipalities, contractors & distributors; Oversee after-sales, stock, and technical support operationsWhat You Bring5+ years in technical equipment sales or distribution / senior leadership role (GM / Ops Manager / Sales Director) + Proven P&L management + Deep understanding of water, pipeline, or civil engineering equipment markets + Strong leadership and commercial insightWhats on OfferEstablished technical brandRegional expansion opportunityAutonomy to lead and growCompetitive salary (qualifications, skills and experience for the position)
https://www.executiveplacements.com/Jobs/G/General-Manager-Leak-Detection-Technology-Benoni-1249146-Job-Search-1-19-2026-8-35-12-AM.asp?sid=gumtree
9d
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