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Toll and Helpdesk Technician

4 hours ago150 views
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General Details
Location:
Mamelodi, Pretoria / Tshwane
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Qualifications, Skills and Required Competencies to meet the Job Outcomes:
  • Grade 12
  • Diploma in Information Technology/Management
  • MS Word/Excel
  • Oracle background
  • Database Experience
  • Linux Experience
  • Networking Experience
  • Training on the toll system (Hardware and Software)
  • Companys Contractual Obligations
  • Companys Toll Collection System
  • In House Induction Payment Card Industry DSS
  • Valid Light Motor Vehicle Drivers License
  • Excellent writing, documenting and communication
  • Skills in English
  • Excellent Computer Literacy Skills
  • Interpersonal Relationship Skills
  • Excellent problem solving and trouble shooting skills
  • Experience on Redhat and Debian or similar
  • SQL Experience or Qualification
  • Previous Toll system experience advantageous
  • San and Server hardware knowledge and experience
  • Self-driven and motivated
  • A+ and N+ Qualification or experience
  • Network Skills
  • Patience
  • Show initiative
  • The daily physical demands are those required are those encountered in a typical office with IT administration and Support environment, as well as in the open at Toll Plazas and must be able to move in confined spaces when at plazas

Essential Duties & Responsibilities:
  • Maintain PCI compliancy
  • Linux System with Oracle support, maintenance and monitoring
  • Working closely with the TCH Technicians to resolve issues at plazas and lanes.
  • Fault finding, trouble shooting and recovery of Linux based systems
  • Fault finding, trouble shooting and replacing faulty network equipment.
  • Collection and loading of raw data from remote sites when required
  • Adherence to service levels and turnaround time
  • Investigate user or toll system problems, reporting needs, system problems, and other user or company needs, resolve, provide support and assistance, analyse, and propose solutions pertaining to toll systems.
  • Logging, monitoring, solutions and closing of reported system problems
  • Liaison and resolving of system problems with overseas supplier.
  • Liaison and resolving of network problems with the network support contractor
  • Database and system consistency and performance monitoring.
  • Document problems and solutions for future reference
  • Maintain communication infrastructure to remote sites
  • Maintain confidentiality with regard to information being stored, processed, or accessed
  • System support for remote locations.
  • Perform daily, weekly and monthly checks on system performance.
  • Perform preventative maintenance.
  • Maintain and control data centre.
  • Submission of Monthly reports.
  • Maintai
    https://www.jobplacements.com/Jobs/T/Toll-and-Helpdesk-Technician-1244620-Job-Search-12-04-2025-10-04-57-AM.asp?sid=gumtree
Id Subtitle 1343804637
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Job Placements
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