Night Auditor

Duties:

Welcome late-arriving guests and assist with check-ins and queries
Be present and visible in guest areas and the front office throughout the night
Ensure all hotel areas remain neat, secure, and guest-ready overnight
Liaise with security and handle any irregularities with calm professionalism
Audit daily financial transactions, reconcile accounts, and run end-of-day procedures (Opera PMS)
Assist with wake-up calls, document handling, early check-outs, and breakfast pack coordination
Communicate guest feedback and important overnight information to the day team
Ensure all guest preferences and details are correctly captured in the system
Support with guest gifting, complaints, or special requests as needed
Be a calm, professional presence

Requirements:

Grade 12
Hospitality qualification preferred
At least 2 years experience in a 45* hotel environment
Familiar with Opera, Micros POS, Asana and Microsoft Office
Fluent in English with excellent communication skills
Strong attention to detail and good judgment under pressure
Must be eligible to work in South Africa (valid work permit if not a citizen)
Familiarity with Zululand and the surrounding areas is a plus