Head Guide

Duties:

Lead, manage, and mentor the guiding team to ensure exceptional field operations
Supervise walking safaris, game drives, and other wildlife experiences while maintaining safety and adherence to lodge protocols
Uphold and enforce operational standards across all guiding activities
Monitor team performance and provide constructive feedback and professional development opportunities
Interact with guests professionally, ensuring a personalized and memorable safari experience
Maintain all guiding equipment and vehicles, ensuring they meet safety and operational standards
Collaborate with management to ensure seamless communication between lodge operations and field teams
Promote conservation, environmental education, and responsible tourism practices to guests and staff
Build and maintain strong relationships with local communities, suppliers, and contractors
Ensure compliance with all regulatory requirements, including firearm handling, permits, and wildlife regulations

Requirements:

Minimum FGASA Level 2 (NQF 4) or equivalent guiding qualification
Valid Trails Guide qualification
Proven experience as a Head Guide or Safari Manager
Strong leadership and team management skills
Experience guiding in Big 5 reserves and luxury 5-star lodges
Valid Professional Driving Permit (PrDP)
Current Wilderness First Aid certification
Valid Advanced Rifle Handling (ARH) qualification
SAPS business competency for rifle use
Excellent organisational and planning skills
Mature, professional, and responsible demeanour, with the ability to mentor and inspire a guiding team