Store Manager

Store Manager - Sandton (FASHION) IntroductionA reputable Retailer is in need of a Store Manager to manage one of their stores in the Sandton Area.We are searching for someone to build a career with a brand that specializes in Retail.Duties & ResponsibilitiesKey Performance Area’sOpening and closing the store.Conduct a review of the final operational costs on a monthly, seasonal and quarterly basis to ensure that the expenses for the store are within budgetImplements and maintains stock and cash control policies and proceduresImplements corrective action where necessary to ensure that operational standards are maintainedClearly communicates operational objectives to store staff so that they remain well informed of business activities and of their required contribution to targetsAchieves exceptional customer service levels through the development and training of store staff (delivers training on Operational/Admin procedures, Customer Service and Soft Skills)Develops an effective network of communication to ensure shared knowledge and understanding of business activityEffectively manages the performance and development of store staff to drive sales performanceEnsures that the Stock, Shrinkage, Sales and Banking procedures are followed by the store staffInvestigates and resolves procedural anomalies where necessary and conducts regular audit to ensure complianceFinalizes staff scheduling within budgeted parameters and ensures that the store has sufficient cover during peak trading periodsChecks and submits payroll documentation in good time.Ensures that the visual presentation of all stores represents the brand imageSupports the delivery of all promotional campaignsAdheres to company requirements for additional stock and stock movementsFollows up to ensure that customer requests and feedback received from head office are appropriately handled at store levelFulfils team responsibilities and demonstrates personal commitment to the team.Coaches new members of the team on how they can improve their service abilitiesDesired Experience & QualificationMinimum requirementsMatric / Grade 12 qualification4 years’ experience at a Store Manager levelYou need to understand and be willing to work retail hours