Senior Operations Manager

Sandton - To manage the overall Operations for all the residences in line with the company's set strategic objectives, and to manage costs and improve business performance, while still maintaining set company standards.REQUIREMENTS:Proven track record of Operations Management in a property management environment.A minimum of 10 years appropriate experience, -, of which at least 4 was at an operational/functional level and 2 years was at a senior managerial level preferredA minimum of 5 years' experience in the property industry preferredDUTIES:Controlled Costs and Enhanced Revenue Lines (Finance)CostingAssumes responsibility for ensuring the efficient and cost-effective management of property operations.Completes financial forecasting duties and generates updated schedules for building expenditures.Ensures that facilities operations are cost-effective, efficient, and within established budget constraints.Oversees the procurement of consumables, furnishings and equipment in accordance with budget planning.Research vendors, contractors, and suppliers to ensure that equipment and services are acceptable quality, competitively priced, and delivered on time.Planning & BudgetingPreparation and completion of budgetsCompletion of forecasts timeouslyYearly budget – preparation and controlMonthly review and monitoring resultsAll Planned Preventative Maintenance plans (PPM's) implemented and trackedAsset management registers per residences to be up to date and audited bi-annuallyExpenditure AnalysisSet and motivate CAPEX per buildingEnsure we conform to CAPEX philosophy and proceduresEstimate new operating costsEnsure recovery of operational costs where applicableCheck and authorise payment of accountsMonitor operational costs per bed on a monthly basisAsset Management (facilities)Develop and manage an asset register system for all residence.Develop a long-term view of asset lifespan and integrate this into the overall management of the maintenance reserve.Effective, Competent and Motivated Employees; (Human Resources)In conjunction with HR develop an annual workforce plan for operations. Determine optimum staff levels and staffing of residences (both new and existing residences).Assisting HR with Job Profiles/Job Specs,Approve recruitment of all new staff in line with budget and EE targetsResponsible for the procurement of uniforms for all staff.Formal performance contracting and performance feedback to be performed per the process owner (HR)’s requirements.Develop personal improvement plans in conjunction with Human Resources to address identified gaps in performance;Informal one-on-one feedback sessions will be performed monthly.Identify successors for key positions within the Residences and compile, in discussion with Operations Director and Human Resources, a development plan to prepare them for filling key positions;Working closely with the training manager and determining skills gaps and training requirements and developing training manua