Service Manager

Polokwane Vacancy: Service ManagerDuties:Oversee Service team, repair processes to deliver a positive service experience and maintain profitabilityCoach team members on ways to drive service departrment and customer service Work with the service advisor to ensure proactive resolution of all customer complaints and make follow-up calls, as neededMaintain a high level of customer satisfactionOversee all day-to-day job duties within the Service department with a focus on high employee and customer moraleGuide the management of Service department paperwork, including repair, invoices, and maintenance Reporting, budgets and forecastsRequirements:Minimum of 3 years experience as Vehicle Service manager with a vehicle dealershipExperience working in a corporate dealership environment and with premium brands like BMW, Mercedes, Audi etc.Experience with automotive systems and procedures, like Autoline, Evolve etc.Strong management skills, communication and organizational skillsClear criminal record