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Store Leader - Old Khaki - Midlands Mall
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2 years ago9223 views
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General Details
Description
Responsibilities:
Deliver exceptional customer service by implementing customer experience strategy
Managing all aspects of a store
Maximizing turnover and profit
Minimise shrinkage by monitoring stock related risks
Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
Implement change and diversity within store.
Create and implement succession plans and define development action.
Innovative visual merchandising to optimize sales
Maintaining health & safety practices
implement all company policies and procedures.
Deliver exceptional customer service by implementing customer experience strategy
Optimize team through creating an inspiring environment.
Align team members to Company culture and create fun.
Behavioural requirements:
Honesty in dealing with cash and finances
Inspirational leadership & passion
Taking ownership
Building & maintaining relationships
Innovation & ability to deal with change management
Thinking adaptability
Minimum requirements:
5 years of Management retail experience
Matric or Equivalent
Microsoft – Computer Proficiency
Driver’s license & own transport (Advantageous)
Clear criminal record
Ability to communicate effectively at all levels
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
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Id Subtitle 1062177799
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Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)Count and determine the stock to be merchandised as per SOPDraw stock requirements (e.g. fill the space immediately after entering a store) according to SOPMerchandise in accordance with SOP and check vintage, product quality on the shelf, stock rotation and price tagKeep shelf and back-up area (e.g. store room) clean, tidy and uncluttered in accordance with housekeeping SOPExecute merchandising activities as per cycle brief.Deliver customer satisfaction by managing customer communicationCommunicate and upkeep knowledge of products and promotions according to the cycle briefEffectively record merchandising activities as per standardExecute calls as per the call cycleAdvise Team Leader on identified opportunities in the storeAdvise Team Leader on out of stocks as per SOP
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EFFECTIVE HUMAN CAPITAL MANAGEMENT AND DEVELOPMENT
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EFFECTIVE ADMINISTRATION
Submit required documents to the respective department on time including Proof of Delivery (POD), new account opening and trading term agreement as per the SOPManage and care for company assets issued to you for business useSubmit all expense reports on time as per SOP
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