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Junior Tour Consultant
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2 years ago4772 views
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Description
Junior Tour Consultant- remote (Pietermaritzburg preferred)Working in a dynamic team, you will be responsible for assisting with international tour bookings, client engagement, booking support, and travel arrangements. A super role for a candidate who is passionate about nature and wildlife!Requirements:Previous experience in the travel/tourism industryA relevant qualification is preferredExcellent written EnglishAbility to work from home but still as part of a teamResilient and agile personalityTeam player with strong communication skillsCustomer-centric with a passion for serviceCalm under pressure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyODA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198978&xid=1266_52805
Id Subtitle 1077293952
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1. Key Performance Indicators:
Customer Service
Measure & Improve Customer Service levels and Customer Satisfaction for all Linehaul clients incl all new clients.Establish productive, professional relationships with key personnel in assigned customer accounts.Forms part of the team around solution development efforts that best addresses customers needs, coordinating with Linehaul Ops, X Dock/Secondary networks, Commercial & any other related support functions.Setting up and ensuring clear communication channels exist between, Internal as well as external stakeholders.Manage all aspects of clients - Key Accounts. ensure customer stats are prepared and updated as required.Conduct regular customer visits and provide updates and reports as required.Manage and maintain customer relationships as best as possible and as mandated by Exec.
KPIs
KPI achievement to be inline & exceed customer targets.Daily monitoring of KPI activities by key account, and formally address non conformanceKPI packs to be developed and maintained for all customers, this will include details such as number of loads, routes, loading/offloading times, supply vs ordered, on time supply, TAT etc.KPI Packs to be standardised and relevant info shared daily, weekly & monthly. This will include info sharing at the weekly profit plan meetings.KPIs to be maintained at targets defined by the customers. Plans to be put into place should KPIs be off target.Continuous improvement to improve status of KPIsDriver, Truck productivity reporting & improvement in collaboration with linehaul operational management teamReporting on performance of drivers, trucks.These will need to be transitioned to the BI Tool & will monitor and reporting on Plato and fleet vision discipline.
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Must be able to work under pressure,Dynam...
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EXPERIENCE IN WELDING WITH ALUMINIUM
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ARRANGE THE DELIVERY OF FINISHED OR ASSEMBLED PRODUCT.
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Job Reference #: GENERALConsultant Name: Renel Pillay
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Exciting new role has opened up with a national manufacturing concern for an experienced Occupational Health Nurse.
Duties would include ensuring that all necessary health and safety programs / services are available to staff. This role will focus on promotion and restoration of health, prevention of illness and injury and protection from work related and environmental hazards.
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Proven work experience as an Occupational Health PractitionerRegistered Nurse with SANC registrationA dispensing licence is compulsoryKnowledge of Occupational Health and Safety legislationGood organisational skills, the ability to work independently and effectively as a member of a multidisciplinary team to ensure that an efficient service is deliveredClient service skills, active listening skills, sensitivity and understanding, pay attention to detailGood communication skills (writing and verbal)Work well under pressureDrivers licence
Suitable applications can be emailed to liezel@pronel.co.za
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Pietermaritzburg based company requires a Buyer with a minimum of 2 years experience. Applicant must be admin orientated, have strong telephonic and computer skills. Traceable references are compulsory. Email CV to cv@jjs.co.za
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