Fraud Agent (3 Months Contract)

Urgently seeking proactive, confident, innovative, solutions driven Fraud Analyst individual to join one of the TOP Banks in S.A., to be based in Sandton on an initial 3-month contract (possible of renewal based on overall performance).

MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits.

• Investigate Cases of Fraud, scams
• Obtain case numbers, affidavit and other documents.
• Analyse transactional data with the aim of detecting fraud
• Placing hard hold on all fraudulent accounts and cancelling cards
• Securing funds
• Draft indemnity to recover funds for victim.
• Ensure all fraud alerts are serviced on arrival, using indicators either false application, cloned, lost, or stolen, intercepted cards, ATM, counterfeit.
• Ensure card is listed on EDC (Electronic Data Capturing)
• Conduct EDD (Enhanced Due Diligence) on customer’s profile
• Determine the client’s source of funds and Wealth of clients who are viewed as high risk.

Must have no less than 2 years' working experience working as a Credit Card Fraud Analyst, fraud detection functions, at one of the TOP 5 banks in SA.

Must have a completed Matric.

Excellent English communication - verbal and written

Excellent client service skills

Deadline driven.

Ability to handle various personalities.

Must be willing to be based at the office, vaccinated, work overtime / shifts as required.

Computer literate

Excellent track record - references

Clear criminal record, NO ITC (credit listings), no fraud or sequestration listings