Business Analyst

The ideal candidate should be a strategic thinker, driven and have strong business acumen.

Purpose of the role
The purpose of the job is to perform Business Analysis functions as well as consultancy services for current and new business requirements on products supported by IT.

Minimum requirements (Qualifications and Experience)

• Matric
• Relevant tertiary business qualification/s Experience
• 5+ years of writing of software functional specifications
  5+ years of writing of software business requirement specifications
• 3+ years’ experience working/design/implementation of databases and SQL scripting
• Related Tertiary B Degree and/or Business analysis courses
• Product Analysis experience
• Data testing experience
• At least 5 – 8 years’ experience in:
  o Retail and banking solutions
  o Facilitating workshops with customers, including GAP analysis, documentation and spec writing.
  o Understanding of the customer’s expectations
  o Understanding of banking environment, Specifications and Standards, best practices and accounting skills
  o Good knowledge of general management practices o Good understanding of key financial and commercial factors
  o Excellent knowledge of banking trends
  o Good working practical knowledge of SQL scripts and SQL architecture
  o Strong Project Management knowledge
• Strong Project Management knowledge
  o Good understanding of the total TCR business model
  o In depth knowledge of the customer business environments
  o Good understanding of the service lines

Consultancy Services
? Attend Technical and application functional meetings
? Document Solutions
? Liaise with Development teams on proposed solutions
? Assist Customer/business with UAT testing
? Write and maintain testing scripts
? Visit business sites and document observed incidents and issues
Business Analysis
? Create functional solutions with the customer or business
? Advise and document improved Service Processes
? Engage with client and Incident Management Teams in the avoidance of interruptions (Proactive Problem Management), i.e. via a trend analysis of important services or historical Incidents
? Sponsorship, design, and continual improvement of the processes and its metrics
? Write technical specifications
? Handover Documentation to Service Lines

Application
? Understanding the business requirements and through a structured process, documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution.
? Testing and validating the functionality of the technical solution against the business requirements.
? Interfacing between the business client and the development team with regards to the business and functional...