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Account Manager - White Collar Tes/Contractor/Perm

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:Isilumko Staffing.

Job Type:Full-Time

Description

To provide day to day management of client relationships and strategic direction on all aspects of the account. Must have good understanding of client's business landscape.

This role requires an experienced Account Manager who can act as a trusted client advisor to client.

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjU1NjM3MTA2P3NvdXJjZT1ndW10cmVl&jid=1621180&xid=2655637106

Id Subtitle 1221738260

Isilumko Staffing.

Selling for 2+ years

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A software development company is looking for an experienced Account Manager to join their team. Key deliverables• Ensure client is sufficiently enabled to maximise solution utilisation• Ensure client is satisfied with services received and drive improvements on areas where dissatisfied• Effectively partner with the rest of the services team to ensure the overall teams success• Effectively partner with the business development manager team to ensure optimization opportunities are realized• Develop and maintain excellent product knowledge to ensure the benefits and value of all products are understood, communicated and ultimately well represented in the market• Act as the main point of contact in all matters relating to client concerns and needs• Build and strengthen client relationships to achieve long-term partnerships• Maintain accurate client records, keeping track of any contract updates and renewals• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients• Take inquiries and requests from customers and address their needs• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs• Meet regularly with other members of the team to discuss progress and find new ways to improve business• Generate progress reports to give to clients and higher-ups within the organisation• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Technical knowledge, skills and abilities• Management of customer communications• Understanding of Internal Audit and Risk Management• Problem solving skills and ability to deal with potentially difficult clients• Mature individual with high level of emotional intelligence• Proven track record of meeting or exceeding quotas and receiving positive customer feedback• Proficiency with common customer success and customer relationship management software, such as Salesforce Behavioural, soft competencies and skills• On the ball• Highly accurate• Strong communicator• Sense of humour• Accountability• Detail-orientated• Driven• Financially literate• Success-orientated Education and qualifications• Matric certificate• Completed Business Degree / similar is highly preferable Details of experience• Proven work experience as an Account Manager or Key Account Manager focusing on the African Market• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level• S... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzOTg4MjgwP3NvdXJjZT1ndW10cmVl&jid=1184962&xid=2133988280

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Description A leading international wholesale (b2b) fibre, cloud and communications company is currently expanding commercial operations in South Africa. We are currently seeking an experienced account executive to bring in new logos to the company and manage accounts. About the job Develops Sales Strategies To Grow Revenue From Existing And New Sales Opportunities.The Role Is Predominantly Focused On Driving Net New Revenue.As The Primary Client Contact, With Strong Expertise In Identifying clients, You Will Work With Clients To Understand And Position the client As Partner To Jointly Solve Problems.Facilitate Ideation And White Boarding Sessions With Clients To Optimize Share Shift Opportunities.Maintains An Agile Market And Competitor Awareness To Identify Opportunities And MaximizePenetration In Markets Held By The Competition And Foster Partnerships With New And Existing CustomersResearch The Clients’ Business, Financials And Market To Identify And Capitalise On Net New Revenue Opportunities.Engages In Dialogue With Clients Sharing Newsworthy Insights And Articulate Customer Value Drivers In Light Of Our Value Proposition.Interacts Across All Levels In The Client Organization.Understands Workflow And Value Chain In Order To Build Successful Internal Relationships To Aid Client Delivery.Maintain Knowledge Of Current Industry Trends And Business Needs To Proactively Work With ClientsUnderstand Competitive Landscape And Offerings To Differentiate The Value Of Solutions.Consistently Shares Newsworthy Insights About The Market, Educating Clients On New Issues And Outcomes.Understands Workflow And Value Chain, Understand Internal Client Delivery Processes In Order To Ensure Client Satisfaction.Work Closely With Product, Analytics, Sales And Other Departments To Influence Product Strategy And Roadmap To Best Support Client Account Initiatives.Maintains All Customer Records In Salesforce CRM Database.Develops and manages a 30 Day Forecast And 60-90-120 Day Pipeline Within CRM.Provides Weekly And Monthly Forecasts To Management.Performs Other Duties As Assigned With Integrity And Honesty. Requirements Degree or Diploma with proven solution selling experience within the telecommunication sector3-5years of progressive experience in a consultative selling context and business development.Relevant industry experience (b2b wholesale... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjA5OTQzOTgwP3NvdXJjZT1ndW10cmVl&jid=1411154&xid=4209943980

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Purpose of role: The role will require the incumbent to review SEB’s accounting records, operational data, and financial records to ensure their financial records are accurate and in line with generally accepted accounting principles and FSCA requirements. They inspect the accounts of the Funds, identifying issues and making recommendations for resolution. S/he will also contribute toward risk management measures and cost savings. Operational requirements : To ensure collating, checking and analyzing data and examining fund’s accounts and financial control systems.To further gauge levels of financial risk within the Fund Accounting Business Units and ensure that financial reports and records are accurate and reliable.Develop and maintain systems of internal controls to safeguard financial assets of the funds and oversee programs, the coordination and activities of independent auditors ensuring that all financial reports and records are accurate and reliable.To manage a portfolio of Funds, ensuring that the audits of the Funds run smoothly and deadlines are met.Implementing and maintaining standard operating procedures relating to audits throughout the Fund Accounting departmentCoaching and training junior staff on engagements directing them per the SEB methodology and the Pension Funds Act.Ensure compliance with regulatory requirements through adherence to policies, procedures and guidelines.Stay abreast of the latest industry developments and changes in legislation and statutory requirements to ensure compliance and timeous implementation of requirements.Organising and facilitating the planning meetings to ensure team coherence and understanding of the client service objectives, risk areas, the clients business, the relevant deliverables, and their deadlines.Reviewing audit team’s work before assigning to the Snr Manager Fund Accounting for review.Review various data analytics tools, which can be utilized audits to produce quality, work faster at the same time fulfilling the audit imperatives for the year.Planning the audit work-Preliminary analysis of the trail balance, understanding the entity and environment, budgeting, determining materiality and reading minutes to identify significant matters to be noted during the audit and to understand the Fund.Understanding the clients’ business processes, controls and identifying weaknesses in the system and making recommendationsEnsuring the client adheres to the Pension Funds Act and the regulations per the Financial Sector Conduct Authority and other regulatory bodies.Ensuring that the investments were invested within the prescribed investment strategy and that the administrator has invested the monies per the client mandates and testing the investments to ensure that all risks identified have be... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjkyMzAzMzUxP3NvdXJjZT1ndW10cmVl&jid=1746950&xid=2292303351

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