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Technical Sales Representative
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1 year ago1291 views
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General Details
Description
Our client in the Engineering Industry based in the Western Cape is currently looking to employ a Technical Sales Representative.
An awesome career opportunity awaits!
Salary: R12 000 – R18 000 per month.
Requirements:
- Grade 12 Certificate, with Mathematics or Math Literacy.
- Diploma in Marketing would be advantageous.
- Must have 5 years sales experience in the Industrial sales sector.
- Valid Driver’s license.
- The successful candidate will have good interpersonal and planning skills, social confidence, analytical thinking skills, persistence, and communication skills.
Responsibilities:
- Analysing the market.
- Marketing sales towards set targets.
- Promoting service offerings.
- Maintaining customer relationships.
- Training customers.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
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Id Subtitle 1180540241
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Sales Representative - Equipment (Cape Town)
Are you a motivated sales professional with a passion for exceeding targets? Do you thrive in a fast-paced environment and have a strong background in sales? If so, we have an exciting opportunity for you as a Sales Representative.
My client is leading provider of high-quality equipment solutions for various industries. With the commitment to innovation and customer satisfaction, they have established themselves as a trusted name in the market. As they continue to expand their presence in Cape Town, they are seeking a dynamic and results-driven individual to join the team.
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Build the market for the Global Electrical brand in South Africa. Raise the level of awareness of the products and quality in South Africa.
Meeting with the following key decision makers and selling the capabilities and quality to them to get the product specified: - Owners of new products/capex investments - Specifying engineers and architects - Contracting engineers and professional consultancies - Municipal and Eskom engineers - OEM manufacturers and system installers
2. Raise the technical skill levels of RSA customers about the electrical products
3. Presenting technical seminars and infomercial training at all levels
4. Arranging senior level technical presentations at upmarket locations by experts from China to address high technical / high level knowledge transfer / problem solving
5. Arranging and providing product exposure at appropriate product expos
6. Providing technical back up and investigation for the electrical backup products
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Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.
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Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
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Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time management
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Being Technology Agnostic and working in so many different industries. We are able to offer you the opportunity to grow and add to your skill toolbox. But, I could go on forever telling you about how great we are at PBT and how much our PBT consultants mean to us or you could call me and I can tell you in person. Pop me a mail and lets set up a chat.
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Description
Our Cape Town office has seen sustained and substantial growth over the past few years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the European Market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
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MUST be able to speak and write Japanese on a fluent/Native level1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same timeThe ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focusStrong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a hig...
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