Hospitality Duty Manager

Our high profile catering / fine dining establishment in Grahamstown is looking for a well seasoned, energetic and well groomed Duty Mangager to manage and oversee the following functions:
Providing a visible management presence while on duty.
Ensuring each department is prepared and staffed for each shift.
Co-ordinating and setting up staff shift shedules
Dealing with customers in the absence of the Manager
Running of weddings, functions & conferences during each shift.
Monitor health and safety throughout the facility
Overlooking day-to-day operation of the whole facility
Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed)
Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)
Assisting other heads of departments with their work
Reporting to the general manager