Please note that our Terms of Use and Privacy Notice are applicable.
Back to search (Gauteng > Pretoria / Tshwane > Jobs > General Worker Jobs> ad 1220737238)
Technical support (Long term insurance)
1 Photo(s)
9 months ago1116 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Location:
Advertised By:Agency
Company Name:Isilumko Staffing.
Job Type:Full-Time
Description
If you reside in Pretoria or close to Pretoria, have a valid drivers' license, A+ and N+ certificate with no less than 3 years' 2nd and 3rd line support, then send me your CV!
Incumbent will be responsible for offering desktop and technical support related to hardware and software
Installing software, troubleshooting, repairs and maintenance
Give clients detailed feedback on queries logged
Offer 1st line support
Assist with asset register maintenance
Procuring endpoint devices
Closing calls via the JIRA system
Excellent communication skills
Technical
Great customer service skills
Solutions driven
Must have a clear criminal record, clear credit (ITC) as this is the insurance sector
Great track record - contactable references
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDkwNTkxOTY/c291cmNlPWd1bXRyZWU=&jid=1618845&xid=149059196
Id Subtitle 1220737238
View More
Isilumko Staffing.
Selling for 2+ years
Total Ads317
Active Ads317
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
317Total Ads
1.80MTotal Views
Contact Isilumko Staffing.
Message
(4007)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
PRODUCT AND SUPPORT EXPERT
INTRODUCTION
A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years’ experience within a similar role to join their team.
JOB PURPOSE
Product Experts provide high quality first line support and remote care to hearX USAThey maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages.Product Experts ensure that prospective customer callers are assisted with the information they require/desire and process the sales on the new customer’s behalf.They also ensure that customer’s devices are operational and that the customers understand how to use and maintain their hearing aids.
REQUIREMENTS
Minimum education (essential):
Matric
Minimum education (desirable):
Customer Satisfaction Certificate
Minimum applicable experience (years):
2 years in Customer Support and Troubleshooting (or in a role requiring similar skills as listed herein)
Required nature of experience:
Customer relations and relationship managementTelephonic and email supportVideo calling experience (advantageous)Contact centre experienceTelephonic sales experience and high conversion rates (advantageous)Technical support experienceAdministration and record managementWorking in a digital environment
Skills and Knowledge (essential):
CRM system experienceTelephonic sales and support skillsExcellent English skills (written and spoken)Excellent communication ability and oratorshipConflict management
Other:
Working hours: 16h00 - 03h00Working shifts, four shifts a week (Monday to Saturday)These working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time
COMPETENCIES
Essential Competencies:
Establishing RapportInteracting with PeopleValuing IndividualsUnderstanding PeopleConvincing PeopleArticulating InformationShowing ComposureResolving ConflictExamining InformationDeveloping ExpertiseAdopting Practical ApproachesFollowing Procedures
Important Competencies:
Upholding StandardsGenerating IdeasInviting Feedbackhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDM2Mzg3NjU2P3NvdXJjZT1ndW10cmVl&jid=377524&xid=3036387656
Invalid date
1
Ensuring that learners understand the nomenclature of the auto body repair workshop and industry before attempting to train them.Conducts formal training programmes, during the absence of the master artisan.Occupational Health and Safety (OHS) Issuespresent for all workshop accreditation processesTrained to ensure Quality Objectives are set in line with policyIntroduced to external bodies related to the accreditation processTrained to develop standard operating proceduresTrains on the management of consumables required for training and ensures availabilityPersonal Protective Equipment (PPE) identificationBe present at formal assessment of prospective learners,Ensuring that trainees understand every step of training thoroughly.Manage in-house training schedules and disciplined timekeeping.Observes work methods, and organised housekeeping habits.Continuously expose the learners to updated methods and technologies of the profession,Understanding that quality standards set are achieved by learners.Take ownership of the workshop and its trainees, during the absence of the master artisan.Ensure records are maintained to provide evidence of the QMS Prepares a Corrective Action ReportMonitors implementation Implement tasks in terms of the project planAssists with managing project risksProject AdministrationInput into the close out reportInput into Project Review reports monthlyTrained on procurement planning and managementPredicting requirements and stock keeping of consumables.Keeping stock records.Oversees maintenance requirements.Ensuring safety, as well as maintenance of small equipment in the workshop.Problem solving within the training environment.
Minimum Requirements:
Matric, Qualified Panel beaterExperience in Auto Body RepairProven record in OEM approved workshopsExperience in Panel Beating, Chassis Straightening, Parts Replacement, Resistance Spot-Welding, Spot-Weld Removing, Costing, Quoting, Procurement, Vehicle Stripping, Vehicle Assembly, Insurance Assessment Liaison, Headlight Setting, Valet, Polish, Stores Management, WorkshopHousekeeping and Workshop Management in a real work environment.Mentor and coach learners on how equipment is maintainedKnowledge/skilled in the following:
Full technical knowledge of Paint, Panel, and all related processes of the auto body repair environment.Understanding of the automotive industryBasic Costing skillsOEM Quality Management SystemsComputer LiteracyFacilitation skillsProduction managementTMS and /or Audatex SoftwareBo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDc3Mzc2NjAxP3NvdXJjZT1ndW10cmVl&jid=1293579&xid=2477376601
Invalid date
1
SavedSave
Introduction
We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements.
Duties & Responsibilities
Customer Service
Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management.
Other technical duties
Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures
Desired Experience & Qualification
Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (analogue, digital and VoIP services, IP networking and data service p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzI1Mzc2NjYxP3NvdXJjZT1ndW10cmVl&jid=1609815&xid=1725376661
Invalid date
1
SavedSave
Application technician – R15k pm
This software house company based in Pretoria is seeking an Application Technician
The ideal candidate will
The candidate will be expected to perform tasks which include, but are not limited to:
Provide application support (functional and technical) to users (internal and external).Investigate and analyse systemPerform installations on client’s infrastructure (on-site and/or remotely) and on workstations on the company’s network / premises.Document technical information and processes for existing and new clients.Setting up HTTPS on Java EE application server as well as install / update SSL certificates.Assist the Network Administrator in installing and/or upgrading network infrastructure and workstations.Collecting / retrieving of application log files or database backup on request from other business units.
Skills:
Grade 12 ?+, ?+ skills would be beneficial Application support • Basic SQL (T-SQL - MSSQL) skills• Java EE application server experience (Apache Tomcat or similar)
Should be available 24/7 for application support (functional / technical) to clients
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjE3NjA0MDAyP3NvdXJjZT1ndW10cmVl&jid=1616255&xid=1617604002
Invalid date
1
SavedSave
REFER CUSTOMERS WHO BUY CARS UNDER BANK FINANCE AND GET PAID R5000 UPON SUCCESSFUL REFERRAL
Invalid date
1
Qualification: BEng Industrial Engineering / BEng Mechanical Engineering (Experience 0-2 years)
Qualities needed:
1. Self Driven
2. Deadline Driven (Required in automotive world)
3. Very strong organizational
4. Well-Developed interpersonal Skills
5. Administrative skilled
6. Computers Skills (Microsoft Office)
Core Activities:
• Assist timing plans & Gantt charts
• Assist process improvements (factory optimisation, cycle times, packaging, ergonomics etc.)
• Assist with process integration (Developing new product supply chain and process flow)
• Maintain the BOM’s on ERP system
• Assist with new project floor layouts and optimization
• Assist with new project part approval process (PPAP) which includes FMEA’s, Control plans etc.
• Structural Designs and Strength Calculations (Basic knowledge)
• Drive PCR Platform (Continuous improvements, Corrective actions etc.)
• Cost saving - Bins, Process, Floor space, Tools,
• Developing standard operating procedures
• Developing part packaging instructions
• Develop OK-NOK documentation
• Sub-supplier management
Bonus Requirements:
• AutoCAD (2D Layouts)
• Catia V5
• Solidworks
• Knowledge of Syspro (ERP system)
• SQL Programming
• Manufacturing environment experience (Sheet metal)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjIxMDcxNzY1P3NvdXJjZT1ndW10cmVl&jid=1268600&xid=4221071765
Invalid date
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
Looking to Sell?
Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.
