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Service Advisor / Service Customer Relationship

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10 months ago1419 views

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General Details

Location:

Aliwal North, Eastern Cape

Advertised By:Agency

Company Name:First Degree Recruitment

Job Type:Full-Time

Description

Checking in cars in to the workshop, confirming customers details on job card,
Phoning for warranty and Service authorisation on customers vehicles,
Welcoming Customers at service reception, phoning customers for Authorisation on work to be done on their vehicles or any extra work.
Liaise with the workshop foreman with regards to progress on customers cars so as to inform them of the status
Monitoring cash outstanding and work in progress make follow ups with customers for CSI purposes and make sure everything is in order
Phoning customers to come fetch the vehicles when done and explain invoices to customers.

Send CV to elize@firstdegreerecruitment.co.za

https://www.ditto.jobs/job/gumtree/2155011742?source=gumtree

Id Subtitle 1214767310

First Degree Recruitment

Selling for 2+ years

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KPA’s Responsible for planning, controlling, and ordering food and beverages: execute F&B orders, process guest’s complaints good-naturedly, authorise F&B supplies and place orders, track and order shipments. F&B Operations Ensure waiters are correctly and smartly dressed, & offer professional (& courteous service to guestsEnsure restaurants and cloakrooms are clean, and that table appointments, (+ flower arrangements) are impeccable.Ensure that room service staff are correctly and smartly dressed and serve their guest professionally and friendly.Ensure that room service orders are executed promptly and that they comply with the required standards.Ensure that barmen are well trained, correctly dressed and serve their guest in a professionallyEnsure that bars and cloakrooms are clean and stockedEnsure efficient running of the banqueting department and that all banqueting rooms (& cloakrooms), are tidy & cleanEnsure an effective table reservation systemEnsure that company and statutory hygiene standards are maintainedEnsure that a minimum of 75% is achieved on first kitchen Audit (Management to advise when) and a further 80% on the next one.Implement a new ‘touch’ per year for the dining experience by April 2023 (WINET)Participate in the creation of 12 tailored events per a yearEnsure the quality of the food, the service, the look and feel of the restaurant is to the standard of DHR and that of consultants from the TICS and property Shareholders.Maintain standards equivalent to a 4* Hotel Stock Management Ensure profit margins are maintained, agreed costs are not exceeded through effective control systems, (incl issuing against dockets, sales analysis, menu costings & cash checks).Prepare proper forecast and meet desired revenues for all beverage outlets on-board.Ensure consumable and non-consumable goods are ordered, correctly stored and issued to various departments.Ensure procedures are adhered to, that no bills exceed the stipulated limit without prior approval & that written confirmation, purchase orders, or order numbers are on file.Maintain effective cost control in all areas of the F&B department.Responsible for the final delivery of all F&B products aligned with company´s standards.Ensure that monthly stock takes are conducted.Timeously submit (on the required format) all required information for budgeting purposesmonitor industry trends and make recommendation how it could be implemented & improved in the catering chain. Management Participate in daily scheduled mealtimes preparati... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTE4Njg4NjUwP3NvdXJjZT1ndW10cmVl&jid=1688610&xid=1118688650

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A well established retail group is looking for a dynamic Store Manager with extensive Knowledge in Hardware Sales. This is for their branch in Aliwal North. * Financial Acumen * Ensure sales and costs are in line with the store budget * Manage gross profit by ensuring shrinkage kept to budgeted amount * Take corrective action to deal with variances * Ensure procedures to reduce shrinkage are in place and monitored * Manage sales * Support annual budget process * Customer Service * Store promotions * Ensure all staff understand their role in making home building simple for their customers * Log and action customers complaints daily * Management and Leadership of staff * All staff must have signed job descriptions * Staff meetings * Reports * Promotion Plans * Efficient Administration of store * Correct stock level for store size evident * Out of stock items to be kept at a minimum * Reconciliations must be up to date * Housekeeping * Merchandising * Fleet Management * Daily checklist for vehicles set up and utilized by staff * Vehicle maintenance * Licenses in place for all drivers * Control vehicle expenses * Store Security * Shrinkage Control Checklists * Liaise with security companies to discuss security issues *Please note:* By applying for this position and providing Fokus Personnel with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent. If your application is not successful, we retain your CV and other information provided for a period of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner. If you are not contacted within 2 weeks of the closing date, please regard your application as unsuccessful. * Senior Certificate * 5 Years FMCG experience at Management Level * Product knowledge in Hardware will be a definite advantage * Experience in Trading * Valid drivers license * Proficiency in IQ an advantage Market related salary with medical aid and provident fund * Senior Certificate * 5 Years FMCG experience at Management Level * Product knowledge in Hardware will be a definite advantage * Experience in Trading * Valid drivers license * Proficiency in IQ an advantag https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241527&xid=1555_54094

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Key Responsibilities: To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service. Alignment to business driver/Strategy To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value. Source potential clients Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building;Using proven and measurable reactive methods: (1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days Identify needs Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responsesPre-qualify the potential client through understanding their background situation and linking it to the credit matrixIdentify the financial problems / challenges faced by the potential client and the impact it is having on themShould potential client not qualify, keep their details for possible future follow-up Match relevant product package to relevant need Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problemsExplain to the potential client the procedure taken to process their applicationApply the correct credit criteria when assessing the fileDrafting motivations and explanations of any abnormalities for better understanding Explain the LOA (Final Grant) and close the deal Explain all the important figures, conditions and terminology in the LOAClose the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business Maintain customer contact and Follow-up https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA5MjY4MjM4P3NvdXJjZT1ndW10cmVl&jid=1553857&xid=2009268238

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We are looking for a half day HR Business partner for an established company within the financial services industry based in the Rosebank area. This position will be on a 6 month contract with the possibility to go permanent after the 6 months. Requirements: Matric qualificationBachelor’s degree in Human Resources/Industrial PsychologyHR experience, minimum 8 years’. (Financial services industry advantageous)Skills Development experienceIn-Depth knowledge of various South African Labour legislation e.g.: BCEA. LRA, SD, FSC code and EEInteraction with Senior and Executive management Skills Prepare presentations, reports, policiesComputer Literacy MS Office (Excel and PowerPoint a must)Excellent communication skills – written and spokenAble to operate under pressureDeadline and performance orientatedMotivatedDriven individualTeam playerStrong work ethicLeadership skillsHigh EQAble to build and maintain relationships internally and externallyAble to deal with sensitive matters in a mature and professional mannerApproachable and open minded individualAble to always maintain confidentiality Position overview: The HR Business Partner Role (half-day contract role) requires someone who is able to support the COO and CFO in driving HR best practices and human capital development. The HRBP will report directly to the CFO/COO and will be responsible for supporting the directors in recruitment, developing employees and focusing on developing and implementing strategies to retain top talent within the firm. Responsibilities: Develop and implement an HR Strategy that is aligned to company’s values, promoting an organizational culture, employee productivity and wellness, collaboration, teamwork, excellence, superior service, transparency, diversity, accountability, innovation and inclusivenessAs part of the company’s commitment to talent retention, create development plans for all employees by engaging with employees on a regular basis and provide coaching to employees where applicable.Developing and updating job profiles for all positions Ensure all employee related matters are dealt with in a sensitive and respectful manner.Assist Directors with recruitment activities, coordinating interviews with Directors, conduct exit interviews, assess and evaluate candidates for select positions, drafting offer letters and maintain related mattersConduct and coordinate new employee onboarding to ensure employees understand company policies, procedures, employee benefits and the probationary reviewCoordinate all internal and exter... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzY5NjI1MzI/c291cmNlPWd1bXRyZWU=&jid=1753337&xid=136962532

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