SQL Database Support Engineer

Purpose of job:

As the Junior SQL & ERP support, you will play a critical role in supporting the ERP and Database SQL Engineer in the efficient operation of our ERP systems and SQL databases. Your role will involve maintaining data integrity, optimizing system performance, and ensuring security, while actively contributing to our company's customer satisfaction and system uptime goals and reporting requirements.

Minimum requirements / qualifications and/or experience

• · 4 years of proven experience in SQL database administration.
• · Hands-on experience with ERP SAGE200, including system configuration, maintenance, and upgrades
• · Proficiency in performance tuning, security, and troubleshooting of SQL databases.
• · Strong analytical and problem-solving skills.
• · Excellent communication and teamwork skills.
• · MS Power BI report writing capability
• ·Nutanix (advantage) 

Competencies required:

Knowledge:

1. Computers knowledge
2. Troubleshooting experience
3. Servers knowledge
4. Projects management
5. Networking knowledge
6. Security and patching solutions
7. Dealing with 3rd party vendors
8. Recovery and DR recovery
9. Helpdesk and ticker priority knowledge
10. Maintenance

Skills:

1. Able to get the job done, with spoon-feeding
2. Able to communicate with staff
3. Able to work under pressure
4. Being a team player
5. Fault finding and solution solving
6. Able to think out of the box for solutions

Attitude / behavioral requirements (compulsory):

1. Independent

I am able to get the job done without constant spoon feeding

2. Thinker

I am able to think out of the box and to foresee and prevent current and future it problems

3. Team player

I am able to work with a team

4. Hard worker

I am able to go the extra mile

5. Work ethics

I am able to display the CUSTOMER values and culture

6. Responsibility

I am able to take responsibility in completing all required tasks and to own up to mistakes that took place

7. Self-improvement

I have the drive to self-improve and better my CUSTOMER experience and those around me

8. Service provider

I am able to provide a service to the CUSTOMER staff and to complete all required tasks and duties