Retail Operations Manager

Description:
Responsibilities:

• Full accountability for daily store operations and overall profitability
• Lead, manage, coach, and discipline staff to ensure performance standards are met
• Implement and maintain loss prevention controls and shrinkage reduction strategies
• Maintain high standards of store presentation, merchandising, and stock levels
• Oversee inventory management, deliveries, and operational KPIs
• Monitor sales performance and implement corrective actions where required
• Ensure compliance with company policies, procedures, and safety regulations

Requirements:

• Minimum 5 years retail management experience, preferably within hardware or building materials
• Proven loss prevention experience with measurable results (experience examples required)
• Strong product knowledge of hardware, tools, paints, and building supplies
• Demonstrated experience managing and leading diverse teams
• Strong operational and execution skills with a hands-on management approach
• Proficiency in POS systems and inventory management systems
• Ability to work with metrics and operational reporting
• Valid drivers licence
• Clear criminal record

Please note only candidates that meet the minimum requirements will be considered.

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