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Service Supervisor / Wine Steward

4 days ago34 views
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General Details
Location:
Adelaide, Eastern Cape
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
We are looking for a Service Supervisor/Wine Steward who has a deep love for South African viticulture and a natural gift for leading a team. This establishment is set on a 23,000-hectare private concession, with various accommodation offerings. You will manage a cellar that services distinct environments, ensuring that whether a guest is in a group of 30 or a couple in the mountains, the wine and service are impeccable.

Core Criteria:
  • Cape Wine Academy 2-year diploma
  • Grade 12 and a qualification in Travel and Tourism will be an added advantage.
  • A minimum of 1 years experience in a similar position
  • A valid Driver's Licence
  • Sound Knowledge of TallOrder (advantage)
  • Sound knowledge of the highest level of F&B customer service in a luxury environment.
  • Sound knowledge of local, regional, and international wines, and other beverages.
  • Sound knowledge of food and cooking methods, product and supplies.
  • Good knowledge and understanding of stock procedures and control.
  • Good knowledge on the operation of all appliances and equipment.
  • Good knowledge of hygiene and all cleaning products used.
  • Basic knowledge of planning, budgeting and departmental administration.
Maximising your impact:
  • Excellent attention to detail.
  • Guest focus philosophy, living the brand and driving the brand experience.
  • Excellent communication skills (written and verbal), practicing honest communication.
  • Team player with positive attitude, enthusiasm, and emotional control.
  • Excellent time management and self-discipline, interpersonal & solution seeking skills.
  • Proactive, use initiative and creative flair when required.
  • Committed and loyal, adaptable, and flexible.
  • Must work accurately under pressure.
  • People skills tolerance, patience, and care, ability to receive constructive feedback openly.
Key Focus areas:
  • Ensure consistency in services and products offered.
  • Monitor staff and patron activities to ensure that liquor regulations are obeyed.
  • Perform beverage preparation or service tasks, including presentation and sales of beverages and training thereof, ensuring that the required profit margins are met.
  • Assist in developing and implementing specialty drinks, including welcome, morning and evening drinks.
  • Promote optimal communication between the Kitchen and the Service team, including daily service meetings and appropriate pass management.
  • Investigate guest complaints where required.
  • The primary focus of this position is on Guest Service, yet stock control and financials form a crucial part of the duties.
  • Estimate consumption according to forecasts and schedule beverage and service equipment orders, checking delivery contents to verify quality and quantity.
  • Maintain par levels for crock
    https://www.jobplacements.com/Jobs/S/Service-Supervisor-Wine-Steward-1248612-Job-Search-01-06-2026-04-09-35-AM.asp?sid=gumtree
Id Subtitle 1346079775
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Job Placements
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