Debtors Clerk

We are seeking a detail-oriented and proactive Debtors Clerk to manage tenant accounts and ensure accurate and timely collections. This role requires excellent communication skills, strong organizational abilities, and the capacity to handle a high-volume, high-pressure environment.

Key Responsibilities:

• Download and reconcile monthly debtors reports; manage all outstanding accounts.

• Contact tenants with outstanding balances via phone, email, SMS, WhatsApp, and other channels.

• Update clients with comprehensive feedback and actionable recommendations regarding outstanding accounts.

• Implement and monitor payment arrangements, due dates, and follow-ups.

• Maintain tracking systems for payment arrangements and collections.

• Issue letters of demand and manage notices for expiring letters.

• Follow up on accounts handed over to external tracing or debt collection agencies.

• Ensure accuracy in tenant statements, incoming payments, and account reconciliations.

• Update credit bureau profiles as required.

• Compile monthly invoices for collection fees and manage payment processing.

• Provide weekly and monthly reports on accounts and collection progress.

• Handle ad-hoc administrative tasks and participate in after-hours standby on a rotational basis.

Requirements & Expectations:

• Ability to manage a large workload under pressure while maintaining accuracy and attention to detail.

• Proactive approach: anticipate needs, follow up before being prompted, and manage deadlines independently.

• https://www.jobplacements.com/Jobs/D/Debtors-Clerk-1247586-Job-Search-12-20-2025-02-00-17-AM.asp?sid=gumtree