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Field Service Technician

14 days ago91 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Minimum requirements:
  • Technical qualification in Electrical, Mechanical, or Mechatronics Engineering ND, or Millwright trade.
  • 35 years experience in a similar role.
  • Experience in end-user repairs or technical knowledge of vacuum pumps, blowers, water pumps, compressors, valves, or industrial equipment.
  • Sales experience, including achieving targets, cold calling, and growing customer accounts.
  • Hands-on technical skills for installation, repair, and on-site problem-solving of equipment.
  • Willingness to travel within Africa and hold a valid passport.
Personality Traits:
  • Technically skilled and hands-on, with proficiency in tools and software.
  • Excellent verbal and written communication, professional and courteous.
  • Team-oriented yet able to work independently, focused on achieving results.
  • Organised and able to multitask under pressure with accuracy.
  • Energetic, proactive, and innovative, with strong problem-solving and reasoning skills.
  • Adaptable, embraces change, and upholds safety and compliance.
  • Customer-focused with strong reporting and organisational abilities.
Duties and responsibilities:
  • Communicate proficiently with customers verbally and via email daily.
  • Liaise with customers professionally and courteously.
  • Call on existing and new customers, maintaining relationships and growing the business with these customers.
  • Identify new prospects and cold call on potential customers.
  • Set and chase ambitious sales targets and generate new pump sales.
  • Grow field service, including procuring active service contracts.
  • Track previous services completed and encourage customers to service again with us.
  • Generate service repair sales for the Company's workshops.
  • Generate new pump sales, including spares, pumps, and systems.
  • Perform on-site problem-solving.
  • Install and repair vacuum pumps and systems on-site.
  • Develop and implement strategies with the sales team.
  • Complete required reports on time, including weekly and monthly reports.
  • Develop relationships with key role players, including technicians, engineers, maintenance managers, consultants, contractors, distributors, and end users.
  • Travel within Africa as required, holding a valid passport.
  • Provide accurate and consistent feedback to management.
Please note that only candidates who meet all the requirements will be contacted for the opportunity.
We look forward to receiving your application!

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Job Placements
Selling for 1 year
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