HVAC Sales / Field Engineer Negotiable

To cover all aspects of Post-Sales, understanding of (Field Event) engineering and installation standard in order to implement them in field by engaging in visual/spot commissioning of installation, matching system selection report or drawings with the actual installation scenario, start-up the systems, troubleshooting and ensuring customer satisfaction at all times. Technical Knowledge: * HVAC Technical knowledge is a must (both product and installation). * Must know HVAC basics Pressure-Enthalpy chart, Psychrometric chart. * Can do cycle analysis with manual gauge as well as using software. * Hands-on installation and troubleshooting experience on VRF, Splits is a must. * Quick learner to understand Clients' standards and implement them on site to ensure quality installation and stable operation. * Knowledge of electrical components and its functioning. * Instant technical problem identifier and derive solution to rectify the issue. * Must be able to train the contractors/installer on site and in clients' academy Brand Image and Customer Management: * Must work closely with contractors and installers, including onsite services to ensure that the system is running perfectly. * Must respect customer and empathize their pain point(s). * Willing to add more to his/her work to ensure customer satisfaction. * Administered communication skill is necessary while interacting with the customer. Reporting: * Updating internal system by filling in field/project information in accordance to FE process. * Maintain commissioning and start-up reports of all sites in format and share with contractors and relevant team member(s). * To prepare presentations for common site issues/improvement scopes and report to Team Leader.   Diploma in Engineering. 3 – 5 years of Post-Sales experience. Microsoft Office (MS Word, Excel and PowerPoint), CAD or/and Revit is an add-on.   Required Competencies: ? Highly motivated, outgoing personality with a focus on customer satisfaction. ? Problem solver. ? Excellent communication skills with the ability to maintain happy customers. ? Honesty, integrity and ethical conduct at all times. ? Passionate and self-driven. ? Communicate effectively, both orally and in writing. ? Able to attend to customers request on a short period or no period at times. ? Walk an extra mile to ensure the work is done in the stipulated time. Basic + Benifits Medical AID provident fund Insurance Diploma in Engineering. 3 – 5 years of Post-Sales experience. Microsoft Office (MS Word, Excel and PowerPoint), CAD or/and Revit is an add-on.   Required Competencies: ? Highly motivated, outgoing personality with a focus on customer satisfaction. ? Problem solver. ? Excellent communication skills with the ability to maintain happy customers. ? Honesty, integrity and ethical conduct at all times. ? Passionate and self-driven. ? Communicate effectively, both orally and in writing.