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Service Sales Manager

1 day ago9 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Duties and Responsibilities

Sales Strategy & Growth
  • Develop and implement the overall service sales strategy using market intelligence and customer insights.
  • Design balanced and optimised sales territories.
  • Define the service sales team structure to ensure maximum efficiency and coverage.
  • Set clear performance and revenue targets aligned with organisational growth objectives.
  • Drive profitable and sustainable growth across South Africa and neighbouring countries.
Team Leadership & Coaching
  • Lead, mentor and train the service sales team to ensure strong product, service and commercial capability.
  • Empower and develop team members in line with company values and performance expectations.
  • Promote a collaborative, safe and healthy working environment.
Channel & Market Development
  • Work closely with the Distributor Manager to strengthen and grow indirect sales channels.
  • Ensure the product and service mix offered suits market needs, with a focus on increasing market share.
  • Support the development of aftermarket strategies for products such as Oil Free Air and Industrial Air solutions.
Service Revenue & Customer Engagement
  • Grow service revenue and profitability by driving customer satisfaction and ensuring service excellence.
  • Identify and promote opportunities within services, spares and long-term service offerings.
  • Grow the 1:1 service-to-product ratio by at least 3% annually.
  • Increase service plan contracts to at least 40% of overall service revenue.
  • Maintain strong commercial controls to support profitability and reduce operational costs.
Sales Tools, Systems & Performance Monitoring
  • Contribute to developing sales tools, systems and training to enhance competitiveness.
  • Create and promote effective policies for aftermarket products and services.
  • Monitor KPIs and scorecards (e.g., profitability, forecasting, pricing, territory performance) and drive corrective actions when needed.
  • Collaborate with Business Control and Credit Control teams to resolve receivable disputes promptly.
Marketing & Communications Collaboration
  • Partner with the Digital Communications Manager to plan annual marketing strategies and promotional campaigns.
  • Provide detailed and accurate content for digital marketing, media releases and promotional material.
  • Support brand visibility, product awareness, and customer engagement initiatives.

Qualifications, Skills & Experience
Minimum Requirements
  • Grade 12 / Matric.
  • Relevant Sales or Marketing
Id Subtitle 1344272689
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Executive Placements
Selling for 11+ months
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