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Sales Manager
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4 months ago1015 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
1
Duties: Leadership: Manage and lead a team of technicians, service advisors, and support staff to ensure optimal performance.Customer Service: Foster strong relationships with customers, addressing queries and resolving complaints to ensure a top-tier experience.Operations Management: Plan, coordinate, and monitor workshop activities to achieve productivity, efficiency, and profitability targets.Quality Control: Ensure all repairs and services meet manufacturer and dealership quality standards.Compliance: Adhere to health, safety, and environmental regulations and maintain workshop equipment in line with legal and manufacturer guidelines.Reporting: Prepare and present operational and financial reports, including service metrics, budgets, and forecasts.Financial acumen: Knowledge of aftersales operations, including but not limited to services, maintenance, repairs, warranties, CSI, administration including but not limited to service bookings, WIP.Inventory Management: Oversee parts and inventory control to prevent shortages or excess stock.Training and Development: Identify training needs and implement staff development programs to enhance team performance.Requirements: Matric or similar qualificationRed Seal Motor Technician (Trade Test Certificate)Clean Criminal recordMedically fitPC Literate CMS or similar dealer management system knowledge a mustExcellent communication and relationship management (OEM, Staff, Management)Reside on the East Rand Experience: Minimum 6+ years of experience in workshop or service management, preferably in a dealership setting.Qualifications: Relevant technical or managerial qualification; a Red Seal Technician Certification is an advantage. Only foreman or current workshop managers / Service Advisors to apply.Technical Knowledge: Strong understanding of vehicle repair and maintenance processes.Leadership Skills: Proven ability to lead and motivate a team, with excellent interpersonal and conflict-resolution skills.Customer Focus: Strong commitment to providing exceptional customer service.Organizational Skills: Ability to manage multiple priorities effectively in a fast-paced environment.Software Proficiency: Familiarity with MS Office, IAL/Evolve, CMS or similar CRMLicense: Valid drivers license not endorsed.
https://www.jobplacements.com/Jobs/W/Workshop-Service-Manager-Boksburg-1243477-Job-Search-12-01-2025-04-06-16-AM.asp?sid=gumtree
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