Please note that our Terms & Conditions and Privacy Notice are applicable.
NPI Technical Support
1 Photo(s)
10 days ago29 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
1
Key RequirementsQualifications & ExperienceMatric.Technical or Mechanical certificate/diploma preferred (Engineering, or similar)Minimum 5 years experience with mining equipment components or repair/rebuild operationsStrong mechanical and technical understandingExperience with workshops, job cards, and repair/rebuild processesExcellent written and verbal communication skillsStrong coordination, follow-up, and problem-solving skillsComfortable working on the workshop floor with required PPEProficient in ERP systems and Microsoft ExcelCustomer-service orientation with professional conductAbility to analyse technical and commercial information for quotes and reportsBasic FunctionTechnical Sales Support & Customer GuidanceRTD, Service Bulletin & Modification AnalysisTechnical Quoting & EstimatingWorkshop Coordination & Floor PresenceReporting, Root Cause Analysis & Continuous ImprovementRepair Spares Forecasting, Rotables Management & BOM/Kitting StandardisationTechnical Support, Product Configuration & TrainingDuties & ResponsibilitiesTechnical Sales Support & Customer GuidanceProvide technical guidance to the Sales team and internal stakeholders.Respond to technical queries and identify repair or rebuild solutions.Support sales reps with component knowledge and application advice.Provide customers with clear explanations and operational guidance.RTDs, Service Bulletins & Technical Advisories AnalysisReview SBs, RTDs, and MOCs for commercial, stock, and operational impact.Communicate relevant insights to Sales, Inventory, Product Support, and Technical Publications.Manage close-out activities, including obsolete parts, new parts roll-out, and process updates.Capture insights for reporting, coordination, and continuous improvement.Technical Quoting, Estimating & Cost AccuracyPrepare quotations and estimates for all technical repair scopes.Generate LCC and labour cost estimates for LCS agreements.Validate accuracy, consistency, and compliance with pricing strategy.Issue quotes, coordinate approvals, and maintain structured records.Analyse BOMs, review technical accuracy, and perform LCC variance analysis.Identify abnormal costs and improvement opportunities.Workshop Coordination & Floor PresenceTrack repair/rebuild job status and ETAs.Collaborate with Workshop Foreman to resolve bottlenecks.Investigate delays, implement solutions, and escalate when required.Assist with techn
https://www.jobplacements.com/Jobs/T/Technical-Sales-Support-and-Estimator-1254631-Job-Search-01-22-2026-04-06-26-AM.asp?sid=gumtree
Invalid date
Job Placements