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Information Liaison Officer

23 days ago52 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Our client in the automotive industry is looking for an Information and Liaison Officer to join their team in Gauteng, Johannesburg.

Requirements:
  • Grade 12 (Matric)
  • Previous call centre experience (essential)
  • Fluency in additional South African languages (advantageous)
  • Ability to work effectively under pressure
  • Knowledge of the Consumer Protection Act (advantageous)
  • Knowledge of the South African Automotive Industry Code of Conduct (advantageous)
  • Strong computer literacy
  • Proven call centre experience
  • Proficiency in English and at least one additional South African language
  • Excellent interpersonal and communication skills
  • Good health and the ability to manage high-volume workloads
Duties and Responsibilities:
  • Handle incoming telephone enquiries, requests for advice, and follow-ups on current cases from complainants and industry participants.
  • Update and maintain the complaints management system.
  • Provide telephonic advice to complainants and industry participants on the Consumer Protection Act.
  • Liaise effectively with internal staff across all levels.

Id Subtitle 1342384341
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Job Placements
Selling for 11+ months
Total Ads3.77K
Active Ads3.77K
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