Product Support: Montabert & Timberock

Job Purpose:
Provide technical support, maintenance, and service for Montabert and Timberock products. This includes machine analysis, prototype trials, fault-finding, and customer support to ensure efficient operation and customer satisfaction.

Qualifications & Experience:

• Drill Rig and Bolter Operator Certificate and License an advantage
• Minimum 5 years of experience working with drifters and able to perform fault finding
• Competent A & B
• Medically fit to work in underground mines
• Matric or equivalent NQF 4 certificates
• Mechanical Trade certification
• Experience on Hydraulics and Pneumatics in the mining environment an advantage

 
Basic Function:

• Machine preparedness
• Machine analysis
• New products and prototype trials
• Maintenance, service and repairs process management.
• Customer technical support & sales
• Documentation and records.
• Change management.
• Conveyance and Communication

 
Soft Skills

• Ability to communicate in English
• Ability to work well with others
• Understanding of Health and Safety
• Ability to perform fault finding and root cause analysis
• Aptitude towards understanding mechanical, hydraulic, and electrical principles
• Must have a valid driver's license
• Must not have a criminal record
• Must be willing to travel for extended periods of time
• Willing to work overtime
• Ability to write reports
• Willingness to follow instructions and procedures