Technical Sales Support & Estimator

We are seeking a Technical Sales Support & Estimator with the following skills and qualifications:

QUALIFICATIONS AND EXPERIENCE:

• Matric.
• Technical or Mechanical certificate/diploma preferred (Engineering, or similar)
• Minimum 5 years’ experience with mining equipment components or repair/rebuild operations
• Strong mechanical and technical understanding
• Experience with workshops, job cards, and repair/rebuild processes
• Excellent written and verbal communication skills
• Strong coordination, follow-up, and problem-solving skills
• Comfortable working on the workshop floor with required PPE
• Proficient in ERP systems and Microsoft Excel
• Customer-service orientation with professional conduct
• Ability to analyse technical and commercial information for quotes and reports

BASIC FUNCTION :

• Technical Sales Support & Customer Guidance
• RTD, Service Bulletin & Modification Analysis
• Technical Quoting & Estimating
• Workshop Coordination & Floor Presence
• Reporting, Root Cause Analysis & Continuous Improvement
• Repair Spares Forecasting, Rotables Management & BOM/Kitting Standardisation
• Technical Support, Product Configuration & Training

DUTIES AND RESPONSIBILITIES:

• Technical Sales Support & Customer Guidance:
  
  • Provide technical guidance to the Sales team and internal stakeholders.
  • Respond to technical queries and identify repair or rebuild solutions.
  • Support sales reps with component knowledge and application advice.
  • Provide customers with clear explanations and operational guidance.
• RTDs, Service Bulletins & Technical Advisories Analysis:
  
  • Review SBs, RTDs, and MOCs for commercial, stock, and operational impact.
  • Communicate relevant insights to Sales, Inventory, Product Support, and Technical Publications.
  • Manage close-out activities, including obsolete parts, new parts roll-out, and process updates.
  • Capture insights for reporting, coordination, and continuous improvement.
• Technical Quoting, Estimating & Cost Accuracy:
  
  • Prepare quotations and estimates for all technical repair scopes.
  • Generate LCC and labour cost estimates for LCS agreements.
  • Validate accuracy, consistency, and compliance with pricing strategy.
  • Issue quotes, coordinate approvals, and maintain structured records.
  • Analyse BOMs, review technical accuracy, and perform LCC variance analysis.
  • Identify abnormal costs and improvement opportunities.
• Worksho
  
  https://www.executiveplacements.com/Jobs/T/Technical-Sales-Support--Estimator-1254569-Job-Search-01-22-2026-02-00-18-AM.asp?sid=gumtree