Documentation Clerk (Logistics)

Minimum Requirements

• Matric (Grade 12) essential
• Diploma or certificate in Logistics, Supply Chain, or Administration advantageous
• 13 years experience in a logistics, transport, or freight environment
• Proven experience in handling logistics or shipping documentation
• Computer literacy (MS Excel, Word, and logistics systems)
• Strong attention to detail and accuracy
• Excellent organisational and administrative skills
• Ability to work under pressure and meet deadlines
• Strong communication skills (verbal and written)
• Problem-solving ability
• Time management and multitasking skills
• High level of accuracy and attention to detail
• Team player with the ability to work independently

• Prepare and process logistics documentation, including:
  
  • Delivery notes
  • Invoices
  • Bills of lading
  • Proof of delivery (PODs)
  • Waybills and transport documents
• Ensure all documentation complies with company procedures and legal requirements
• Capture and update shipment data accurately on the system
• Verify documentation for accuracy, completeness, and correctness
• File, scan, and maintain physical and electronic records
• Liaise with drivers, warehouse staff, customers, and third-party transporters to resolve documentation discrepancies
• Track outstanding PODs and follow up where required
• Assist with audits and internal controls related to documentation
• Support the operations and finance teams with required paperwork
• Maintain confidentiality of company and client information.
• Supports operational efficiency, regulatory compliance, and customer satisfaction.