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Client Engagement Liaison
Reason for Reporting
About Community Active Protection (CAP)
Community Active Protection (CAP) is a leading, community-driven non profit organisation operating across Johannesburg. For over 19 years, CAP has built a reputation for delivering proactive, intelligence-driven security solutions that significantly reduce crime and improve public safety. Through cutting-edge technology, rapid tactical response, and a dedicated team committed to service excellence, CAP partners with communities to create safer, more resilient neighbourhoods. We pride ourselves on professionalism, innovation, and a strong culture of accountability and client care.
Job Description
We are seeking a highly motivated and service-orientated individual to join our team. The successful candidate will be responsible for delivering exceptional client service, managing queries, resolving complaints, and ensuring that all interactions with clients reflect CAPs commitment to excellence as well as dealing with committees who are volunteers in each of our areas.
This is a full-time, office-based position located at CAPs Head Office in Houghton. The role requires on-site presence during standard business hours to ensure effective collaboration with internal teams and timely support for clients and stakeholders.
Key Responsibilities:
Serve as the primary point of contact for client queries, complaints, and service requests.
Contact clients promptly to gather accurate details and understand the nature of their quer
https://www.jobplacements.com/Jobs/C/Client-Engagement-Liaison-1244303-Job-Search-12-3-2025-7-49-43-AM.asp?sid=gumtree
