Medical Receptionist

Medical Receptionist

Location: Rietfontein, Pretoria

Employment Type: Permanent

Industry: General Medical / GP Practice

Salary: Market Related

Introduction

Medical Resources Group is recruiting on behalf of a well-established GP practice in Rietfontein, Pretoria for an experienced and professional Medical Receptionist & Enrolled Nursing Assistant (ENA).

This is an ideal opportunity for a qualified ENA who is strongly administratively driven and would like to work in a medical practice environment where the primary focus is reception and administration, while still providing clinical assistance when required.

Key Responsibilities

Medical Reception & Administration

• Welcoming and assisting patients in a professional and friendly manner.

• Managing incoming calls, messages and patient enquiries.

• Scheduling, confirming and coordinating patient appointments.

• Opening and maintaining patient files.

• Capturing and updating patient information.

• Confirming medical aid membership, benefits and available funds.

• Obtaining medical aid authorisations where required.

• Assisting with patient billing and account queries.

• Managing referrals, laboratory results and medical correspondence.

• Liaising with medical schemes, laboratories, pharmacies, specialists and other healthcare providers.

• Filing, scanning, document management and general practice administration.

• Maintaining patient confidentiality and compliance with POPIA requirements.

 Clinical / ENA Support

• Assisting the doctor with appropriate clinical procedures.

• Preparing patients and treatment areas.

• Assisting with wound care and dressings within the applicable ENA scope of practice.

• Recording basic observations where permitted.

• Supporting infection prevention and control measures.

• Assisting with stock and clinical consumable management.

• Providing other clinical support within the candidate's SANC scope of practice.

 Minimum Requirements

• Qualified Enrolled Nursing Assistant (ENA).

• Current registration with the South African Nursing Council (SANC).

• Previous experience in a GP practice, medical practice, clinic or similar healthcare environment will be advantageous.

• Medical reception or medical administration experience is highly desirable.

• Good understanding of medical terminolo
  

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