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Front Office Administrator (Medical practice)

1 day ago41 views
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General Details
Location:
Kimberley, Northern Cape
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Duties will include but are not limited to:

Reception:
  • Answering of all calls in a professional, courteous and efficient manner.
  • Take messages and ensure they are actioned by relevant person.
  • Maintain the issue logbook for all messages and matters that arise on a daily basis.
  • Assist with phone, email or sms patients with feedback from doctor regarding messages left.
  • Assist with managing the diary booking patient appointments, communicate billing policy to all new patients.
  • Assist with preparing all files for following days appointments.
  • Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
  • Assist with checking that all patient details on file are still up to date and obtain new details if relevant.
  • Open accounts and capture all relevant information accurately on system for new patients.
  • Assist with contacting other doctors to obtain notes and referral letters if needed for a patients visit.
  • Assist with obtaining patient results and related correspondence (lab results, radiology etc).
  • Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
  • Providing quotations for all patient procedures.
  • Prepare the theatre list bookings and pre-authorisations.
  • Assist with arranging the Anaesthetist and Assistant for surgeries.
  • Ensure all clinical notes are captured on the patient files post-surgery.
  • Keeping track of Assistant fees and payments made to them.
  • Keeping track of cases where the doctor has assisted in surgeries.
  • Assist with doctors reports, thank you letters (where necessary).
  • Keeping track of pharmacy accounts and stock per Doctor.
Accounts:
  • Bill patients accordingly and collect payment where necessary.
  • Accept money (cash or card) write receipts.
  • Allocate patient payments.
  • Ensure all theatre billings have been completed by the doctor within 48 hours.
  • Liaise with the Bureau on patient related queries and assist with debt collection.
  • Month end processing.
  • Daily banking given to the doctor.
  • Maintain Petty Cash.
  • Maintain attendance register.
General:
  • Schedule all admin related appointments with the doctor and the various service providers
  • Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc.
  • Maintain all supplier contracts and agreements.
  • Ordering stock from various places: pharmacies, stationers etc
  • Support of various marketing initiatives.
  • Assist the doctor with all office admin related tas
    https://www.jobplacements.com/Jobs/F/Front-Office-Administrator-Medical-practice-1244268-Job-Search-12-03-2025-04-32-08-AM.asp?sid=gumtree
Id Subtitle 1343664461
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Job Placements
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