Receptionist and Customer Relations

The Company:

Our trusted client provides highly reliable industrial welding equipment and essential safety gear locally. They securely supply premium welding consumables to busy engineering and construction companies daily. Their strict focus on fast service and reliable industrial hardware secures absolute market trust.

What You'll Be Doing:

• Greet all branch visitors warmly and manage the busy main office switchboard daily.
• Resolve all active customer inquiries via phone and email quickly and effectively.
• Handle and accurately log any daily customer complaints to ensure fast resolution.
• Maintain a highly clean and beautifully organized front reception area at all times.
• Update vital client records accurately using the active internal company database system.

Experience & Qualifications:

• You must clearly show proven daily experience in active front desk administration.
• You strictly need a deep working understanding of basic welding industry terminology.
• You must possess a strong ability to resolve complex customer complaints quickly.
• You need proven daily proficiency using active Microsoft Office suite programs confidently.
• You must confidently manage a busy multiline switchboard and heavy email traffic daily.

"This exclusive opportunity is managed by TRP. This role builds a rewarding career with a leading industrial welding equipment authority."