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Call Centre Agent
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2 days ago418 views
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General Details
Description
What Youll Do
- Answer incoming calls and respond to customer queries in a professional manner
- Make outbound calls to follow up on leads or payments (where required)
- Maintain accurate records of all customer interactions
- Meet and exceed daily/weekly KPIs (e.g., call handling time, customer satisfaction scores)
- Handle customer concerns with empathy and effective problem-solving skills
- Experience: Minimum 612 months call centre experience (sales, customer service, or collections) preferred
- Skills: Strong communication skills, active listening, and computer literacy
- Attitude: Target-driven, reliable, and adaptable to changing demands
- Language: English fluency (additional languages an advantage)
- Availability: Must be able to work rotational shifts and weekends if required
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1257530-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1353002117
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Job Placements
Selling for 1 year
Total Ads4.90K
Active Ads4.90K
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https://www.executiveplacements.com/Jobs/P/Project-Manager-1257278-Job-Search-03-13-2026-00-00-00-AM.asp?sid=gumtree
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