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Call Centre Agent
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1 day ago32 views
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General Details
Description
What Youll Do
- Answer incoming calls and respond to customer queries in a professional manner
- Make outbound calls to follow up on leads or payments (where required)
- Maintain accurate records of all customer interactions
- Meet and exceed daily/weekly KPIs (e.g., call handling time, customer satisfaction scores)
- Handle customer concerns with empathy and effective problem-solving skills
- Experience: Minimum 612 months call centre experience (sales, customer service, or collections) preferred
- Skills: Strong communication skills, active listening, and computer literacy
- Attitude: Target-driven, reliable, and adaptable to changing demands
- Language: English fluency (additional languages an advantage)
- Availability: Must be able to work rotational shifts and weekends if required
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1257530-Job-Search-01-30-2026-04-22-10-AM.asp?sid=gumtree
Id Subtitle 1348401447
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Job Placements
Selling for 1 year
Total Ads4.86K
Active Ads4.86K
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Small, high-impact teams mean that your voice matters and your ideas will shape the future of clients portfolios and new business.Join a forward-thinking insurance partner known for technical excellence, strong client relationships, and a culture where innovation and collaboration drive performance. In this role, youll blend actuarial expertise with business development flair crafting product strategies, shaping client engagements, and influencing bottom-line outcomes.Youll work with cross-functional teams locally and internationally, stay ahead of emerging market trends, and help deliver capital-efficient solutions that support long-term profitability.If you want a role where your strategic thinking, communication skills, and actuarial depth all come together, this is it.Key Responsibilities:Build, nurture, and expand strong, mutually beneficial client partnerships.Develop compelling product positioning strategies and produce high-impact marketing and sales collateral.Prepare and deliver powerful presentations to internal and external stakeholders.Assess capital requirements across business lines and create strategies to optimise capital usage.Collaborate with Pricing to ensure accurate, profitable quotations for new business.Monitor client portfolios proactively and drive corrective actions where needed.Draft treaties and a treaty addenda aligned to internal guidelines, legal requirements, and due diligence standards.Manage client accounts, outstanding balances, and profit commission calculations.Produce performance summaries for existing treaties and support ongoing relationship management.Promote leadership excellence through collaboration, accountability, and continuous improvement.Job Experience and Skills Required:Education:Qualified or nearly qualified Actuary.Experience:Minimum 5 years experience in life insurance or reinsurance.Strong technical grounding with exposure to business development or client-facing actuarial work.Skills:Advanced MS Excel and Word, and intermediate PowerPoint and Outlook.Exceptional communication and presentation capabilities.Commercial acumen with strong analytical and problem-solving ability.Non-negotiables:High attention to detail.Strong stakeholder-engagement and relationship-building skills.Ability to take initiative and work independently.Deadline-driven, customer-centric, and collaborative.Apply now!For more exciting Finance vacancies, please visit:
https://www.executiveplacements.com/Jobs/A/Actuary-Manager-1248201-Job-Search-01-05-2026-00-00-00-AM.asp?sid=gumtree
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