Claims Admin - Camperdown

A busy logisitcs company in Camperdown is seeking to employ a Claims Administrator.

Duties include but not limited to:

o All administrative duties regarding damage claims

o Claims to be processed within 24 hours from receipt – all supporting documents must be attached

o Creating purchase orders for suppliers and preparing invoices for payment by the accounts department

o Liaising with drivers regarding damages to obtain a comprehensive and up to standard driver statement.

o Liaising with driver trainer to create awareness of risk areas

o No substandard statement will be accepted

o Investigate each claim and make recommendations on risk areas and note the root cause

o Ensuring a signed Acknowledgement of Debt is timeously loaded on the system

o Consistent follow ups with Panel Beaters regarding repairs and clients regarding status of repairs

o Updating of damage register

o Reporting of risk assessments on a weekly, monthly and year to date basis

o Establish when drivers are more prone to damages in relation to their duty schedule

o Identification of trends and the reporting thereof with the aim to prevent losses

o Adhering to all company policies and procedures as well as assisting management with claims

Requirements:

• Grade 12,
• Previous experience with processing insurance claims,
• Proficiency in Microsoft Office,
• Excellent communication skills both written and verbal,
• Meticulous planning and adherence to deadlines,
• Be able to strive in a pressurized environment,