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Operations Manager Jan 08 - June 11 Managing of Company Bed and Breakfast Cumberland BB Transkei Umtata Food & Beverage Manager Oct 22 - Feb 23 Highgate Hotel East London Franchise Management Course Mar 23 - May 23 Mochachas Brickfield Durban General Management: Generating Revenue - Profit Controlling Expenses - Financial Statements Bookings online Room Occupancy - Ensure Targets are reached Staff Management Customer Service - 24 Clients Daily Stock Control - Stock Management - Stock Takes - Stock Recon Purchasing Stock Replenishment - Cost Control Costing-Calculating Profit Margins on Meals and Beverages Mark Up vs Gross Profit calculations. Administration Handling of Cash Banking Reconciling Credit Card Payments Statements Balancing of Books Daily Petty Cash Filing General Administration Housekeeping Room Inspections Pre Booking Room Inspections Checkout Ensure High Standards of Excellence - Bedding - Towelling etc Maintain High Standards of Hygiene - Toilets - Bath etc Pest Control entire Establishment Maintenance of Rooms and Property Staff Management Staff Appearance Personal Hygiene Staff Schedules Productivity - Cost vs Expenses HR Issues - Performance Management - Disciplinary Action Catering Supervising Meal Preparations Ensuring High Quality Drafting up Menus Arranging Meals Ensuring Cost Control on Meals Profit vs Costs Responsible for all Food and Beverage Arranging Functions Maintenance Maintain all Rooms - Upkeep and Repair Daily Maintenance Inspections and Repairs Internal and External Maintenance - Gardening I have a hands on Management approach, I work thoroughly and Cost effectively with Generating Profit for the business being the Main Priority without letting the business deteriorate. I operated a highly succesful Bed and Breakfast in the Transkei (Cumberland Bed and Breakfast) 12 Double Rooms all ensuite. Highgate Hotel Catering for 80 - 100 patrons a day. Parties & Functions in the Lapa for Large Groups Attending to Patrons Bar Events & Socials. Purchasing of Stock for the Kitchen. Food Preservation & Quality Control Food Preparation & Planning Pizza Oven Operations/Planning Mochachas Durban Attended the Practical of Franchise Management Practicals of Daily Operations System Operation Ordering Processes Customer Service Franchise Standards Service Delivery Standards/Mr D & Uber Menu Preparation Practically had to Prepare all items on the Menu I am able to generate turnover, and understand profits and margins. I also have exceptional culinary skills. Please allow me the opportunity of an Interview where I can further elaborate on my abilities and achievement. I am able to work long hours. I am also of Sober Habit and do not Consume Alcohol. I am available to start immediately. Regards Andrew Godfrey 0820862602

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