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Key ResponsibilitiesProactively engage with home loan debtors to negotiate and conclude payment arrangementsAssess debtor affordability and willingness to payIdentify and facilitate Debt Care Centre (DCC) referrals and EasySell opportunitiesDetermine and implement the most appropriate recovery strategy per accountHandle both inbound and outbound calls efficientlyMaintain accurate records and detailed system notesWork towards and consistently achieve monthly performance targetsMinimum RequirementsMinimum 2 years collections experience within a banking or financial services environmentProven ability to negotiate and close payment arrangementsExperience dealing with financially distressed customersExperience collecting on home loan or secured lending portfolios (highly advantageous)Exposure to legal (late-stage) accounts advantageousExperience on Standard Bank books and CACS system preferredStrong communication skills with excellent phone etiquetteAbility to work under pressure, meet deadlines, and work overtime when requiredKey Skills & CompetenciesStrong negotiation and persuasion skillsSound judgement and problem-solving abilityHigh attention to detail and administrative accuracyAbility to handle sensitive financial discussions professionallyTarget-driven with a solutions-oriented mindsetStrong organisational and interpersonal skillsTechnical RequirementsProficiency in Microsoft Word, Excel, and OutlookWorking knowledge of CACS / SB Legal / CLF Legal systems (essential)Experience with Ghost Practice or Lexpro advantageousRemunerationBasic Salary: ± R12,000 per monthCommission eligibility upon permanent employment (performance-based)Additional RequirementsHighly organised and able to work independentlyResilient in a high-pressure, target-driven environmentWilling to work overtime, including Saturdays and selected public holidays
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent--Home-Loans-Collections-DCC--1278477-Job-Search-04-07-2026-16-20-32-PM.asp?sid=gumtree
11d
Job Placements
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Key ResponsibilitiesLead, manage, and motivate a team of call centre agents to achieve KPIs and performance targetsMonitor team performance, productivity, and service levelsProvide ongoing coaching, mentoring, and performance managementHandle escalations and resolve complex customer interactionsEnsure adherence to compliance and regulatory requirementsAnalyse performance data and implement strategies to improve efficiencyOversee dialler operations, campaigns, and reporting processesMaintain high standards of quality assurance and operational excellenceMinimum Requirements4 to 6 years experience in a call centre environment2 to 5 years experience in a Team Leader or supervisory roleProven track record of meeting and exceeding KPIsStrong understanding of call centre operations, targets, and performance metricsExperience managing and developing high-performing teamsExperience handling escalations and difficult customer interactionsStrong communication and interpersonal skillsAbility to work under pressure in a fast-paced, high-volume environmentMatric (Grade 12) essentialExperience within banking, financial services, or legal environments advantageousExperience & ExposureHigh-volume inbound and/or outbound call centre environmentsCollections, customer service, or sales-driven operationsFinancial services sector (banks, credit providers)Dialler systems, campaign management, and call centre technologiesPerformance management, coaching, and staff developmentRegulated environments with compliance requirementsImproving team performance and operational efficiencyKey Skills & CompetenciesStrong leadership and people management abilityCoaching, mentoring, and staff development skillsPerformance management and KPI monitoringExcellent problem-solving and decision-making abilityConflict resolution and escalation handlingStrong organisational and administrative skillsAnalytical thinking with reporting capabilityAdaptability in a fast-paced environmentQuality assurance focus and attention to detailRemunerationSalary: R14,000 R18,000 per month (depending on experience)
https://www.jobplacements.com/Jobs/C/Call-Centre-Team-Leader-Debt-Collections-1278478-Job-Search-04-07-2026-16-20-32-PM.asp?sid=gumtree
11d
Job Placements
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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Sales-Advisor-1196714-Job-Search-06-23-2025-04-37-32-AM.asp?sid=gumtree
10mo
Job Placements
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Requirements:Candidate must have admin experience in a Call Centre environment, not as an agent Excellent numerical and excel skills is a must Able to multitask and acute attention to detailsGood communication skills to assist with client communicationsExperience with assisting with Call Centre queries Knowledge of Excalibur Provide support to Call Centre agents Must be able to prepare accurate and detailed excel reportsIMPORTANT: This is a skilled profession. Do not apply if you do not have the relevant experience. Please note, this is not a credit consultant/collector position. Please submit a copy of your ID and payslip with your application.
https://www.jobplacements.com/Jobs/S/Specialised-Administrator-1275869-Job-Search-03-27-2026-04-02-50-AM.asp?sid=gumtree
23d
Job Placements
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