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Top Performer Call Centre (Cross selling)

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:Isilumko Staffing.

Job Type:Full-Time

Description

If you are available immediately for new employment, target driven, great at cross selling and want to earn great money, then this role if for you!

Need to reach more than 4 hours of talk time daily, more than 8 hours of system time daily

Cross selling medical and funeral product

Must be able to reach between 30 - 120 Net sales

Must be excellent at objection handling

Must have a clear criminal record

Great track record

Available to start immediately

Target driven

Great telephone etiquette

At least 1 - 5 years' of call centre experience

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjExNjgzODY/c291cmNlPWd1bXRyZWU=&jid=1639385&xid=121168386

Id Subtitle 1224133414

Isilumko Staffing.

Selling for 2+ years

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KEY RESPONSIBILITIES Policies and Procedures • Ensure adherence to collection policies and procedures. Collections and Targets • Monitor and manage a debtor’s portfolio of no more than 480 accounts. • Achieve and maintain collections and targets set per company protocol. • Actively collect payment according to payment terms • Performs reconciliations of allocated accounts daily. Overdue Accounts • Attend weekly meetings with the credit supervisor to review all defaulting accounts. • Ensure the correct escalation process is followed for the Reminder Letters. • Feedback on the top 20 overdue accounts must be prepared and discussed weekly. Hand Overs and Bad Debts • Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients. • Inform the credit supervisor of any liquidations, absconded clients and business rescue’s immediately. Credit Notes, Invoices and Adjustments • Check that all credit notes and adjustments are raised correctly. • Investigate all reasons for credit notes to ensure that they are valid. • Submit all credit notes requisitions to the regional credit supervisor. • Raise all rate queries and stop billing on closures with the billing department. Month-end Activities • Ensure that all re-allocations of unallocated deposits are completed. • Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month. Cash / Suspense Accounts • Ensure the bank statements deposits are captured and allocated daily. • Ensure that all suspense accounts are reconciled and cleared monthly. • Obtain all remittance advices for all deposits received on allotted debtor’s accounts. Financial & Reporting • Prepare commentary on top twenty clients each month for the region Auditors • Assist auditors as and when required. Meetings • Regular one on one book reviews with the credit supervisor • Attend monthly and weekly meetings where required. • Regularly attend customer meetings. Customer Care & Queries • Promote a high level of focus on customer care with relevance to all customer complaints and queries. • Maintains accurate and complete client information on the system • Ensure that such queries and complaints are dealt with efficiently, accurately, and promptly. • Ensure a 48-hour turn-around-time on all customer queries. Inter-departmental Relations • Ensure that inter-departmental relationships between Accounts Receivable and other areas are maintained at high levels. • Ensure a balance is maintained between sales and credit objectives. Projects • To get involved in any additional projects as and when required. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS and EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ? Degree or Diploma within the accounting field ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU2OTAyNDg5P3NvdXJjZT1ndW10cmVl&jid=1500721&xid=3356902489

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You will be responsible for applying data analytics techniques such as mining, generation, and visualisation, to deliver unparalleled Big Data support and service to the business. Responsible for transforming data into readable, goal-driven reports for continued innovation and growth. KEY PERFORMANCE AREAS Data Management: Determine the most reliable source for dataDevelop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across data setsAssist in the classification, collection, cleaning, loading, analysis, presentation, and reporting of data according to the organization’s definition: Sensitive (high risk) and Public (low risk)Maintain complete, accurate, valid, and timely dataContinuously ensure accuracy, integrity, and quality of data (access control, backup, etc.) by developing and implementing programs for data quality improvementExtract data from the systems and conduct a thorough analysis on the information retrievedDevelop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple data frameworksIdentify trends and opportunities for growth through analysis of complex data setsIdentify data entities and data sources that comprise enterprise dataEvaluate organizational methods and provide source-to-target mappings and information-model specification documents for data setsUpdate and maintain the documentation of each data element policy, data source, data provenance, data element business name, and data element definition on an ongoing basisResolve issues with regards to standard definitions for data elements that cross business boundariesResolve conflicts in the definition of centrally used data attributesEvaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning dataDefine and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution Monitor adherence to data related compliance frameworks, policies and procedures Monitor compliance with Enterprise data Governance PolicyMonitor and update procedures that satisfy specified information security requirements, including legal and statutory compliance obligations with the Financial Services Board, Promotion of Access to Information Act (PAIA), Protection of Personal Information Act (POPIA) and Electronic Communications and Transactions Act (ECTA) https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzY5ODgwNTIxP3NvdXJjZT1ndW10cmVl&jid=1417678&xid=3369880521

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Business Development Consultant/Direct Salesmen/Sa

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I am recruiting for an excellent salesmen ! Requirements Direct sales experience onlyNo telephonic salesNo call centre salesFace to face sales onlyGenerating own business leads is a mustFast pace sales environmentTarget driven salesPreferably experience in selling insuranceProven salesmen The ideal candidate will be an excellent communicator and have a passion for sales. The Business Development Consultant will be required to generate leads and convert them into sales. In this role the BDC is responsible for providing excellent customer service and advice, as well as developing relationships with customers. Responsibilities and work outputs for Business Development Consultants (PERSONAL LINES):• Source lead generating opportunities to ensure a minimum of 10 client quotes per week and 40 per month• Minimum requirement of 10 premium adjusted policies (net of claw backs) written policies per month• Maintain and update your Lead Generation Matrix on a weekly basis• Manage the lead generation process which includes group presentations, one on one consultations, ensuring regular communication with staff, participation in corporate events, advertising and general relationship building• Keep up to date and fully informed on product comparisons with opposition products• Sign up a minimum of 5 active lead referral agents• Meet all KPls as laid down by the company for BDCs• Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time• Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas• Meet the Fit and proper requirements as set out in the FAIS codes of conduct at all times• Meet continuing professional development objectives as required by the industry Salary Details Fixed salary plus commission Qualification Matric/Grade 12FAIS Credits (preferable)RE 5 - a plusProven experience in FACE-TO-FACE SALES experience2 - 3 years DIRECT SALES EXPERIENCE selling short term insurance either as a Broker Agent or Tied Agent.Alternatively, must have SOLID DIRECT SALES EXPERIENCE.A minimum of 2 years’ experience GENERATING LEADS and CONVERTING THEM INTO SALES (prospecting / cold calling) - managing lead generation processAbility to work under pressure and MEET TARGETSCandidates must have a vehicle available to complete sale tasks If you keen on this please send your CV to james@abcworldwide.com Include salary expectation, current salary, notice ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjE1MDU3Nj9zb3VyY2U9Z3VtdHJlZQ==&jid=1497799&xid=36150576

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