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Call Centre Agent
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2 days ago441 views
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General Details
Description
Description:
In this role, you will be the voice of the brand - connecting with prospective clients and business partners, generating high-quality leads, and turning daily conversations into successful policy agreements.
If you thrive on hustle, handle rejection like a pro, and want your hard work to directly reward your success, this is your next big career move!
Responsibilities:
In this role, you will be the voice of the brand - connecting with prospective clients and business partners, generating high-quality leads, and turning daily conversations into successful policy agreements.
If you thrive on hustle, handle rejection like a pro, and want your hard work to directly reward your success, this is your next big career move!
Responsibilities:
- Outbound Calling & Lead Generation: Make high-volume outbound calls (cold calling and pre-qualified leads) to business partners and clients to spark interest and generate fresh leads.
- Client Engagement & Pitching: Build instant rapport over the phone, present tailored insurance quotations, and guide clients smoothly through to finalising policy agreements.
- Upselling & Maximising Value: Spot opportunities during calls to introduce additional insurance products and services to boost sales and revenue.
- Relationship Management: Nurture ongoing relationships with partners, handle follow-ups, and ensure every partner feels supported and valued.
- Admin & Pipeline Tracking: Accurately capture all lead data on internal systems, log daily activities, track partner performance, and ensure prompt feedback is given to the sales team.
- Education: Grade 12 / Matric certificate (Essential).
- Experience: Previous experience in a call centre, outbound sales, customer service, or account management role (Strongly preferred).
- The Telephone Persona: Genuinely comfortable spending the day talking to clients and prospects over the phone with a confident, friendly telephone manner.
- Drive & Ambition: Highly motivated by both professional and financial growth; hungry to identify and pursue new business prospects as a true go-getter.
- Resilience & Grit: Exceptionally resilient, enjoys a challenge, handles rejection well, and keeps pushing forward when things get difficult.
- Target-Driven Focus: Thrives on working towards clear performance goals, with the drive to consistently achieve and exceed monthly sales targets.
- Tech & Organisational Skills: Computer literate with solid administrative skills, great time management, and the ability to manage multiple priorities in a fast-paced setting.
- Bonus Points: A genuine interest in providing good customer service, following leads and closing the deal!
- A competitive salary package (R5000 - R7000 Basic + Commission) with performance-based incentives and bonuses.
- Comprehensive training to set you up for success (with dedicated sup
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1318072-Job-Search-08-13-2026-10-03-49-AM.asp?sid=gumtree
Id Subtitle 1363989816
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Selling for 1 year
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