Debtors Clerk

Bloemfontein - The Debtors’ clerk responsibilities entail providing assistance in recovering outstanding debt. To be successful in this role, you should possess the ability to show off both your customer service & collections skills, when liaising with our customers.Areas of Responsibility (Your duties will include but are not limited to:) Complete debtors’ functionEnsure timeous and accurate recording of all invoices, debit and credit notesMonitoring of accounts to ensure that payments are received timeously and are up to dateAdministering Debtors / Debt collection – Follow up on outstanding accountsCollect overdue monies and timeously flag overdue accounts to relevant staff and managementDaily, weekly and monthly reporting including age analysis, reconciliations, processingCollect overdue monies and timeously flag overdue accounts to relevant staff and managementAccurate and constant follow up with customers regarding outstanding paymentsDeal with queries from clients and reconciling of customer accounts where necessaryAccurate and constant follow up with customers regarding outstanding paymentsFiling and ensuring all documentation sequence is controlledOpening new accountsDaily and monthly reporting to managementCredit Check and Processes for handoversKnowledge, skills and experience requiredExcellent verbal and written communication in English and AfrikaansGood time management skills, showing the ability to manage self and prioritise tasksBe able to handle and deal with conflict situationsListening SkillsMatric or equivalent qualificationsTertiary qualification (desirable but not essential)A good working knowledge of MS office and IT packagesComputer literacyImpeccable business acumen in both written and communication skillsDocumentation Skills2-3years’ experience in a similar role (Client Service / Debt Collection)Previous debt collect experience and techniques would be advantageousExcellent negotiations and communication skills CompetenciesHighly organisedAbility to multi-taskReliableSelf-motivatedAttention to detail is essentialAbility to work under pressureGreat customer service attitudeProfessionalismPatiencePositive AttitudePeople OrientedProfessional and exceptional telephone etiquette with a clear speaking voiceSalaryR 15 000 negotiable depending on experienceWorking Hours: Monday to Friday 07h00 to 17h00