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Results for key accounts manager in Sales Jobs in Western Cape
1
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SURGO (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The Client is headquartered in New York and has more than 40,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa.
The Client is recruiting for an experienced Digital Transformation Executive to join their team based in Cape Town.
Job Purpose:
The Digital Transformation Manager leverages the core power of domain expertise as the fulcrum and infuse it with levers that include Artificial Intelligence, Dynamic Analytics, Automation and Robotics, and Next Gen Solutions to drive digital transformation by reimagining customer journeys and enabling agile and intelligent operations to improve revenue growth and profitability of our clients.
Essential Functions:
• Responsible for Diagnostic to Solution Proposal creation for Digital projects
• Generate ideas for building game-changing capabilities by scanning the market/competition and internal operations
• Consultative mindset, with approach to think of a business challenge creatively and with a future digital solution mindset
• Build relationships with key business leaders and sponsors other stakeholders to drive uptake of innovation projects, define project vision, scope, requirements, and deliverables
• Successfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value proposition
• Create best in class products by integrating firms product footprint and investments automation, process simulation, re-engineering, domain expertise, analytics etc
• Responsible for maintaining the Governance and reporting on projects to Business units, Leadership, clients
• Maintain awareness of new and emerging operating practices, technologies such as robotic automation, machine learning, mobility, artificial intelligence and dynamic analytics and the potential application on operations
• Managing client visits for prospects, existing clients with respect to transformation presentations
• Providing transformation solutions and roadmaps for new deals / pursuits
• Contribution of creation of showcase content, though leadership white papers, collaterals
• Updates job knowledge by studying state-of-the-art tools, technologies, reading professional publications; maintaining personal networks; participating in professional organisations
Primary Internal Interactions:
• Business and Account Leadership
• Advanced Automation Robotics
• Analytics
• Products and Platforms
• Quality Process Excellence
• Operations SMEs Supervisors
• RFX and deal team
• Client Management team
• Other enabling functions on need basis
Primary External Interactions:
• Existing and Prospect clients
Technical Skills:
• Strong Insuranc...Job Reference #: 202617
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. We are recruiting for experienced Customer Service Team Leader - Night Shift to join our office based team in Century City, Cape Town to start on the 15th of May 2024.
Key Requirements
• Grade 12 (Matric)
• Tertiary education in related field
• Exposure to Contact Centre environment (advantageous)
• Minimum 12 18 months unbroken practical experience in a Leadership/Supervisory role
• Fully proficient in English Language (Read, Write, Speak)
• South African Citizen
• Clear Criminal Record
• Able to work night shift hours between Monday Sunday - USA Timezone
• Own transport, a requirement
Technical Competencies
• Excellent Office Tools capabilities: Excel, Word, PowerPoint etc. (or substitute programs)
• Excellent Knowledge and navigation skills of all systems used directly and indirectly in Customer Service and used to effectively oversee a team
• Ability to use PC/Mac
• Able to navigate self-help resource tools
• Able to use CRM telephony systems Customer Query Resolution
• Assistance to CS Support Agents in customer query resolution when the agents require assistance
• Assistance on any escalated customer queries and complaints
• Ability to identify customer satisfaction and need trends, and provide upward feedback to Operation Manager with proposed appropriate solutions
• Meet and exceed Service Level Agreement targets and goals
• Provide training and guidance to agents and 2IC for all Customer Query Resolution tasks
Salary:
• Market related depending on the level of experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202678 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202678
3d
1
Our client is recruiting for an experienced Team Leader for their Cape Town branch.
Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.
Are you this person? Apply now!
Job duties (but not limited to):
• Manage a team
• Ensure the team meets their core KPI of Service targets
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilization times using measurement, targets, reward and recognition, feedback and communication
• Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, absence, and overtime
• Coaching and Developing
• Coach, mentor and develop the team
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice, and reviewing departmental processes
• Establish goals both for the team and for individual employees and conduct regular performance reviews
• Identify and address any training that your team require
• Collaboration
• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign
Key Requirements:
• Grade 12 (minimum)
• You must have your own transport
• Must have 2 years as a Sales Team Leader
• Tertiary qualification, courses and studies in management, leadership, sales /marketing or similar (advantageous)
• Have a qualification (or experience) relating to management, finances, marketing or sales
• Insurance and / or contact centre experience will be preferred
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy engaging with team members and peers and building relationships with clients
• Be a team player and motivator
• Love learning, chasing targets, and problem-solving Salary: Market related, based on your level of experience
Working Hours:
• 24/7 rotational shifts environment
• Company transport within 35km ratio of the site Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202242 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you s...Job Reference #: 202242
4d
1
A property management company based in Durbanville seeks to employ an energetic Property Finance administrator
to join their small team. You are the backbone of the company. You hold all the critical pieces together seamlessly and can track, monitor, and reconcile all the administrative areas such as finance, payroll, compliance, human resources, cosec, and other statutory requirements.
Minimum Requirements:
5 years experience in a similar role
5 years of property industry experience (advantageous)
Familiarity with Google products
Key
responsibilities include:
Keeping meticulous financial records and reconciling accounts
Managing property administration tasks with the precision of a seasoned explorer, from tracking maintenance costs to navigating municipality statements
Ensuring compliance with regulatory requirements
Managing payroll
Processing weekly payments
We offer many benefits, including a competitive salary, Medical aid, Provident fund, company laptop, and 23.5 leave days per year.
To apply, email your CV to cindy@personastaff.co.za
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004723/CVE&source=gumtree
4d
1
Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They seek to employ an IT Service Delivery Manager for Technology Operations who will be reporting to the Senior Vice President of Technology Services.
Basic Function
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.
Essential Functions
Client Portfolio Management: End of End owner of key accounts from IT Service delivery perspective.IT Service Management and Delivery: Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation: Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes: Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
Major Incidents Database: Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Primary Internal Interactions
Business LeadersAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+ Seats)Willingness to work in a 24 x 7 environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjg2Njk2NzQxP3NvdXJjZT1ndW10cmVl&jid=1295976&xid=2286696741
4d
1
Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They seek to employ an IT Service Delivery Manager for Technology Operations who will be reporting to the Senior Vice President of Technology Services.
Basic Function
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.
Essential Functions
Client Portfolio Management: End of End owner of key accounts from IT Service delivery perspective.IT Service Management and Delivery: Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation: Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes: Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
Major Incidents Database: Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Primary Internal Interactions
Business LeadersAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+ Seats)Willingness to work in a 24 x 7 environment
contact person
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODEwODQwNjA4P3NvdXJjZT1ndW10cmVl&jid=1326995&xid=1810840608
4d
1
Our client in Durbanville is actively searching to grow its small team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our clientâ??s vision is solving challenges that have the potential for long lasting impact. As our Property Finance Administrator, you are the backbone of the company. You hold all the critical pieces together seamlessly and are able to track, monitor and reconcile all the administrative areas such as finance, payroll, compliance, human resources, cosec, and other statutory requirements.
Key responsibilities include:
Keeping meticulous financial records and reconciling accounts
Managing property administration tasks with the precision of a seasoned explorer, from tracking maintenance costs to navigating municipality statements
Ensuring compliance with regulatory requirements
Managing payroll
Processing weekly payments
Were looking for someone with at least 5 years of experience in the finance industry, familiarity with Google products, and the ability to thrive in a small team environment. We offer many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year. If you are interested in joining this fast-growing passionate team, email your CV to craig@personastaff.co.za
. Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004591/CS&source=gumtree
4d
1
SavedSave
Highbury Media - Sales Team Lead : Job Summary •Daddys Deals: We are South Africa’s leading savings site, based out in Cape Town, with presence across the country. We are currently going through a website revamp, where we aim to continue delivering amazing memories and incredible exclusive savings locally as well as internationally. •In light of that, our team continues to grow exponentially. We looking to appoint a Sales Team LeadDuties and Responsibilities Putting together biz dev strategies with the CEO, ensuring sales targets are in line with overall company strategy.•Managing the sales pipeline, ensuring targets are hit by the team and themselves.•Responsible for running the sales team as well doing biz dev themselves.•Ready to do sales themselves – cold calling, lead generation as well as key account management.•Ensuring team is tracking leads, sales and managing client database and contacts•Setting up appointments, running meetings.•Writing and presenting proposals.•Must be willing to go out and meet the potential merchants. This is not an only email-only jobQualifications and Experience •Proven track record of managing sales teams.•Ability to address business owners, marketing managers and high-level decision-makers.•Historically meeting and/or exceeding targets.•Minimum five years sales experience in both new business development and key account management•Comprehensive understanding and working knowledge of the digital space including content marketing and direct marketing.•Experience in the tourism and lifestyle space advantageousPersonal attributes:•High-level commercial thinker with the ability to educate clients, new and retained, on how to incorporate the business platform into their overall, integrated marketing communication mix.•Creative and conceptual – must have the ability to generate promotional/deal ideas (this is not just a straight sell).•Personable and professional with great communication skills.•Excellent written and spoken communication skills; ability to express ideas, with correct grammar and punctuation; ability to convey commercial sales pitch face to face.•Strong listening skills.•Attention to detail.•Team leader and player whilst achieving and driving sales targets.•Ability to have the NO from a potential merchant - driven, passion for sales, passion for the online spaceHow to Apply Click on the link below to apply View more information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMjM5MTg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1151014&xid=292_239186
2y
1
SavedSave
Indigo Brands, based in Cape Town, is a subsidiary of AVI Limited (AVI). Leaders in personal care and beauty products including female and male perfumed body sprays, roll-on deodorants, body care, face care, colour cosmetics and liquid fragrances. Well-known brands include Yardley- Bond Street, Gorgeous, Lace, English Blazer and Lenthéric -Hoity Toity, Solo and Masculin. Indigo’s brand portfolio is strengthened via the Coty distributor agreement that includes world-renowned brands such as Rimmel, Exclamation, Adidas, Guess and Sally Hansen. An exciting opportunity exists for a Junior Channel Manager at Indigo Brands, Epping, Cape Town. As the successful incumbent you will be responsible for winning, maintaining, and expanding relationships with assigned customers in the portfolio. The Junior Channel Manager is responsible for achieving Indigo’s sales and profitability targets as well as aligning the Customer’s goals with Indigo’s strategic goals (under the guidance and mentorship of the National Channel Manager).Line Manager: National Account ManagerJob Specification:Key Performance Areas:Achieve the Sales and Profit BudgetKey Account Management and Development of Online PlatformsDevelop and Maintain Reports for Sales DepartmentCo-ordination and Administrative Control between Indigo Systems /Departments and the Customer PortfolioAnnual Customer Business Planning which delivers the strategy, sales targets, co-op budget requirements and promotional grid as enablers to meeting company objectives for the channel and the account/sManage Gross to Nett on the Customer PortfolioMaintain excellent standards of account administration on the Customer PortfolioMinimum Requirements:Experience: 2 years’ experience as a Junior Key Account Manager within an FMCG / Retail / similar environment dealing with relevant retailersExperience within the Personal Care and Beauty industryExperience working for/with major Online RetailersQualifications:Commercial Degree or DiplomaOnline CertificationsAdditional Requirements:SAP reporting and BIKnowledge of financial processesMicrosoft Office (Excel, Power Point, Word)Relevant retailer HO Buying and Planning processes/systems regulations knowledgeBrand product knowledgeAnalytical skills to interpret sales dataTrade math and numeracyRelevant retailer store operations knowledge (Pep, Ackermans, Online Retail, Jet, Foodlovers, Truworths, Mr Price, Woolworths)Competencies:Thinking AnalyticallyInterpreting DataWorking TogetherAttention to DetailPlanning and OrganisingTaking InitiativeSeizing Business OpportunitiesPersisting
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzNDgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1158289&xid=1266_43481
2y
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Sales Executive (New Business | Courier) New Business Sales experience within competitive industries is essential to compliment this Courier Sales Executive position. Competitive salary, car allowance, communication allowance, provident fund contribution, commission and quarterly bonusses offered. Are you eager to form part of a driven, committed, and competitive team environment where your consistent achievements will be recognized through exciting monthly and annual incentives as well as over and above new business and retention commissionable earning potential? The main focus area of this position will be to secure new business that will result in ongoing consistent and profitable trade. Minimum requirements needed for this position: • Must have matric or equivalent qualification • Minimum of 3 years sales experience in acquisition of new business (courier/logistics or services industries sales experience advantageous • Present a proven track record of targets vs. actual achievements within previous roles • Must have the ability to negotiate on all decision-making levels and close deals • Must be target driven and thrive on prospecting for new business opportunities • Must be well presented and professional within overall mannerism • Computer literate – MS Office (Word, Excel, PowerPoint & Outlook) Advanced Level • Must have a valid code 08 driver’s licence • Own vehicle Key Performance Areas: • Source new business through research and sell company’s services within targeted sectors • Uncover niche markets and suggest new products • Ensure that all new accounts are secured in its entirety and client spend to profile • Negotiate customers rates in ensure target margins are achieved for each new client • Conduct needs analysis and propose customized client solutions • Develop and maintain good client relations to ensure ongoing trade • Prepare and present monthly reports to clients timeously and ongoing customer training • Update CRM activity • Prepare weekly and monthly activity reports • Attend and contribute to weekly sales meetings • Monitor current trends and changes in the market • Ensure consistent and updated knowledge of direct competitors • Assist with deliveries and collections if/when required • Assist in client services and operations if/when required • Achieve monthly and quarterly targets • Direct report on sales development activities to sales manager In return our client offers: • A competitive CTC offering • Monthly Commission structure (New Business) • Over and above Quarterly Incentives • Monthly Fuel AllowancePlease email your detailed CV, ID and Driver's License to: winrecruitment59@gmail.com If you have not heard from us within one (1) week of your submission, please understand that you did not meet the clients' minimum requirements. Due to the POPIA ACT we do not keep CV's on a database.
17d
1
Are you a motivated individual with a flair for sales and strong administrative skills?Express Removals & Storage, based in Montague Gardens, is seeking someone like you!Become an essential part of our expanding team with the opportunity to grow over time.Key Responsibilities:Manage and coordinate client communications across Gmail, Qcontact CRM , WhatsApp etcOversee daily sales related admin tasks & call follow-ups.Assist in reception & warehouse; assist storage clients & call follow-ups.Software Used:Gmail / SheetsQcontact CRMSage Accounts SoftwareChatGPTWorking Hours:Monday to Friday, 8:00am - 5:30pmCompensation:R6000 per month starting salary, plus overtime opportunities(2 Saturdays per month required)How to Apply:To express your interest in this opportunity, please complete our online application form through the link provided below.https://form.jotform.com/221772475534056We can't wait to welcome the newest addition to our growing team!KINDLY NOTE that applications submitted via email will NOT be considered.
1mo
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