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Looking for a Junior manager for a busy restaurant in Milnerton.Must have experience in restaurant industry .
4d
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MAIN PURPOSE
To deliver exceptional customer service at the till points as well as artisanal
beverages, thereby creating a positive, lasting impression with the customer.
KEY OUTCOMES
Demonstrates
customer service
Great communication skills in verbal, nonverbal communication that
will impact the experienceDemonstrates a friendly and helpful, can-do attitude when serving
customersDemonstrates customer service skills and knowledge.Identify and resolve a customer’s needsGreets all customers politely as they interact Listens to and resolves customer complaints, suggestions, and
inquiries.
Adheres
to Shopkeeping disciplines
Cleaning and sanitising work areas, utensils, and equipment.
Maintain hygiene and cleanliness standardsExecute all duties as per checklists, quality & traceability
documentation
Cleaning service and seating areas.Execute all duties as per checklists
& adherence to operational standardsSweeps and mops the floor regularlyKeeps the counter and dining area neat
and clean.Compliance to Hygiene & Food Safety
procedures
Management
of stock
Accountable relevant stock in their workstation.Ensure that the restaurant and area is well stockedOpening shift – truck delivery & FIFO in store along with
senior teamRestocks napkins, straws, lids, and other supplies in the dining
area.Inventories supplies and goods with supervising manager, when
necessary.
Processes
till transactions effectively
Records customer orders on an electronic
POS system.Keeps track of a cash drawer and ensures
it is balanced at the end of the shift.Takes money from customers and provides
correct change.Processes credit card and debit card
transactionsTallies orders served and amount of cash
received.
·
High level of attention-to-detail
·
Ability to work in a
fast-paced environment
JOB REQUIREMENTS
·
Preferably grade 12
·
Minimum 1 year Cashier experience is
required for this position
·
Is solidly numerate.
·
Can follow directions and
achieve goals.
·
Demonstrates strong
customer service and interpersonal skills.
·
Is able to communicate
effectively to a variety of clientele.
ADDITIONAL CRITERIA
·
Existing Cashier/Barista experience
is essential
·
Able and flexible to work
different shifts - 6-day flexi shift roster which may be changed to suit the needs
of the operation.
·
Weekends, evenings and
Public Holiday workdays and times is mandatory.Email me now Ericmaqwele@woolworths.co.zaSouth African Citizen Only
11d
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Customer Service•Deliver superior service and maximize customer satisfaction.•Address concerns and discover lasting solutions while upholding customer satisfaction as the priority.•Respond efficiently and accurately to customer complaints.Operations•Accountable to ensure equipment is working, and if not to report it.•Control operational costs and identify measures to reduce and eliminate waste.•Coordinate daily Front of the House restaurant operations.•Check daily access & movement security checks and stock management.•App/Aggregator maintenance and execution•Manage restaurant’s good image and suggest ways to improve it.Adherence to Shopkeeping disciplines•All regulatory practices pertaining to compliance with health and safety regulations.•Ensure compliance with sanitation and safety regulations.•Regularly review product quality.Minimise Shrinkage•Identify and manage all shrinkage hotspots within the department according to company systems and processes.People management•Assist with development and coaching of the team within your department.Page 3 of 2KEY COMPETENCIES (6-8 key competencies per job including personal, business and technical/ functional – this information would be housed centrally in a competency database)•Strong interpersonal skills•Excellent communication skills•Ability to work independently.•Able to manage and work in a team.•Able to effectively demonstrate product knowledge relative to job function.•Able to follow and adhere to processes, policies, and procedures.•Able to communicate clearly and listen effectively•High level of attention-to-detail•Ability to work in a fast-paced environment.•Strong organisational skills•Numerate•JOB REQUIREMENTS•A matric certificate and relevant management experience are essential for this position.•Hospitality diploma or degree an advantage.•Minimum 2 years previous experience in a FOH Supervisor Role.•Proven customer service experience as a manager.•Extensive food and beverage (F&B) knowledge,•Strong leadership and people management skillsADDITIONAL CRITERIA•Able and flexible to work different shifts - flexi shift roster which may be changed to suit the needs of the operation.•Weekends, evenings and Public Holiday workdays and times is mandatory.•6 Day a week worker.Email now your cv: ericmaqwele@woolworths.co.zaPlease note only SA Citizen are allowed to apply please
11d
Ads in other locations
1
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An established restaurant situated in Cape Town City Centre is seeking an experienced kitchen manager to join and lead the kitchen department. This person will be responsible for the following:A restaurant situated in Cape Town City Centre is seeking an experienced kitchen manager to join and lead the Back of House team.This person will be responsible for the following:1. Coordinating orders on the hot pass2. Conduct weekly stock checks and place orders with suppliers in accordance with restaurant PAR levels and stock requirements3. Responsible for the management of kitchen staff and discipline4. Responsible for BOH rostering and attendance5. Responsible for training and development of hot and cold section staff members6. Responsible for implementation of regular kitchen cleaning schedules7. Responsible for entering Bulk and Prep sheet counts on PILOT (DAILY)8. Responsible for food quality and ensure that all dishes served are in accordance with Head Office recipes and standards9. Responsible for portion control and wastage eliminationMINIMUM REQUIREMENTS:Candidate must have knowledge of PILOT POSCandidate must have atleast 3 years kitchen manager experienceTHIS POSITION PAYS R55.00 PER HOUR (Between R10'000.00 - R12'000.00 per month)Please ensure that you apply via e-mail and include an updated CV which is to be mailed to gabriel@easyskill.co.za or alternatviely please WhatsApp your updated CV to 087 .803 .3545
4d
1
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DescriptionAll applying candidates must have the following:
- Experience in stock take and management
- At least two years' experience in a similar role
- A minimum of two recent contactable references
- Drivers license , own vehicle
- Driven to succeed and motivate to increase sales.
Responsibilities:
-Sales driven
- hygiene practices
- opening and closing the kitchen and all the controls and checks required
- staff management: discipline, mentoring, rostering and wages
- equipment maintenance and general maintenance
- Administration
- pass coordination please email your cv to izzyburgerhr@gmail.com
8d
1
Fun and different restaurant experience situated in Gardens, Cape Town.We are looking for a vibrant, loud and system driven Front of house Manager with atleast 2 years experience in the restaurant industry. Quick on their feet with an eye for detail. The position is for 6 days a week and will be shift orientated. We are different and we're looking for someone different to join our quirky team.Please send CV and contactable references to yardjobs2024@gmail.com
1mo
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