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Guest Relations
Meeting & Greeting of Guests & VisitorsCheck-in of Guest into accommodationsHosting guestsMaintaining standardsCoordination of all guest activities with relevant staffEnsure the highest standard of serviceMaintaining a productive & happy work environmentFollowing standard Operation Procedures
Food and Beverage
Efficient Breakfast, lunch & dinner table serviceWorking on the Point - of - sale systemInvoicing of GuestsAssisting with Weekly & Month - end stock takesFood & Beverage issuing and invoicingAssist in the ordering of supplies for Bar/RestaurantEnsure that all items are charged, and the Cafe?/Restaurant outlet is profitableAssist wedding planners & CoordinatorsOn the ground coordination of service providers
Housekeeping and Maintenance
General upkeep of facilitiesAssisting with housekeeping standards & hygiene in Guest accommodationAssist with room checksReporting any maintenance issues to the Maintenance Supervisor/GM
General Coordinating
Assist with conferences and special eventsAssist with weddings.Handling of special Guest requests and providing helpful info on activities offered by the company & in the surrounding area.Representing the company in a professional manner at all times.Providing the Guests with an unforgettable experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTI2NTk4MTA3P3NvdXJjZT1ndW10cmVl&jid=1370208&xid=2126598107
1d
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MAIN DUTIES AND RESPONSIBILITIES
Become fully conversant
with the point of sale and C.R.M. Computer software in your storeAssist customers on a
daily basis with their requirements including registrations of customer
details on the Bride & Co sideEnsure all orders are
processed, tracked and accounted for on a daily and weekly basisContinually communicate
with customers using tools made available to youEnsure all filing and
administration is up to date and filed correctlyEnsure all garments are
cleaned and steamed and quality controlled prior to final fittings and
collectionsEnsure all merchandise
in your designated area is cleaned, dresses to be steamed and kept clean
at all timesEnsure there are no
damaged merchandise and if any damages are noted, these need to be
reported to the Brand Manager and removed off the floor with the relevant
paperworkAssist with
merchandising of the store as well as general housekeepingAssist with ensuring all
stock rooms are tidy and organizedKeep all customers’
garments stored in the designated areas and ensure all are labeled and
stored correctlyFollow correct
procedures for restricted period garments and special request ordersAttend stock takes when
required whether during the week or weekends or overtimeAttend wedding shows or
trade exhibitions if/when required during the week or at weekends or
during overtimePlease note that your
duties may vary from time to time and that you shall be required to comply
with any reasonable request made of you during working hours.Your appointments
require flexibility as you may be transferred within branches from time to
time.
Training
If/when required by Management
you will attend training courses which may take place during working
hours, after working hours or on weekends.
General
· Attend stock takes when required whether
during the week or weekends or overtime
· You may be transferred to other stores
within the Company to assist with back logs of working, at Management’s
discretion. The transferred shops will be within the province where you live.
· To accept all other duties as specified by
your Superior. Please note that your duties may vary from time to time and that
you shall be required to comply with any reasonable request made of you during
working hours.
· You are expected to be on time each day and
to make every effort at all times to carry out your duties in a spirit of good
will, co-operation and enthusiasm.
Kindly email your CV to canalbride@brideandco.co.za by
17h00 on Friday 17th May 2024.
23d
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Salary: Negotiable depending on experience (R11k – R14k)The position available, entails the following:1. To undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience.2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.3. To deal with guest requests to ensure a comfortable and pleasant stay.4. Check guests into rooms and checking out guests5. Provide information about restaurants, activities and services6. To be responsible for accurate and efficient accounts and guest billing processes7. To assist in keeping the hotel reception area, dining room and patio clean and tidy at all times, as well as the upstairs venue and balcony8. To undertake general office duties:- Correspondence,- Emails,- Filing- Telephone- Ensure the smooth running of the reception area.9. To administer all routes of reservations to ensure that room bookings are made and recorded accurately.10. To ensure that all reservations and cancellations are processed efficiently. Follow up on all payments, provisional reservations and requests meeting turnaround times.11. To keep up to date with room prices and special offers to provide accurate information to guests.12. To report any maintenance, breakage, or cleanliness problems to the General or Maintenance Manager.13. To administer the general petty cash system and float in an accurate manner.14. Act as Duty Manager when required.15. To host, assist and engage with guests during breakfast, lunch and dinner or conferences / weddings16. Upselling of all merchandise17. Servicing of beverages and food18. Setting up buffet and stocking honesty bar19. Setting up of braai, cooking and preparing platters, light meals and picnics20. Making rounds at the swimming pool and room to ensure guests are happy21. Assist with room checks and managing housekeeping22. Stock control23. Assist with social mediaThe above are guidelines for this position, but it will not be limited to these, and the staff member may be asked to assist in any other departments where help might be needed.
1mo
Exciting Opportunity: Vacancy for Wedding and Evening Dress Consultant! Are you passionate about creating magical moments for brides? Join our team at Bridal Allure as a wedding consultant and embark on an exciting career in the wedding and evening wear industry!Position : Wedding ConsultantEmployment Type : Full-timeLocation : Milnerton,Cape TownRequirements:Proficiency in AfrikaansExcellent teamwork and communication skillsEagerness to learn and grow in a dynamic environmentAbility to effectively use and work with social media platformsResponsibilities:As a wedding consultant specializing in wedding and evening dresses, you will closely interact with brides,offering a wide range of dresses for weddings and evening ceremonies. Your duties also include assisting bridesmaids, mothers of the bride in selecting stylish attire.Additional Qualities We Value:Passion for the wedding and evening wear industryHigh attention to detailAbility to respond attentively and enthusiastically to diverse customer needsPrevious experience in the wedding or fashion industry is welcomedIf you are ready to contribute to making dreams come true and thrive in a creative environment, we look forward to your response!To apply, please send your resume with photo and cover letter to bridalallure.co.za@gmail.com / tel. 021556 4880Join us in creating unforgettable moments for our brides and their loved ones! Bridal Allure - Where Dreams Begin!
2mo
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